Customer Service Associate - residential

Description:

Customer Service Associate – residential

The Customer Service Associate is responsible for receiving inbound customer calls and online inquiries to deliver quality high-speed internet, Wi-Fi and support to our North Idaho market. This team member must enthusiastically be committed to developing relationships with both existing and prospective customers.

Responsible for delivering a remarkable customer experience and executing new residential sales on behalf of Intermax Networks in our northern Idaho market.

Maintain accurate records of all interactions, outreach and communication in our CRM. Develop prospecting and sales strategies that ensure high activity and effective closing ratios for both new and existing customers.

Critical characteristics include – organization, good judgement, motivation, positive & friendly attitude, and the ability to work independently as well as with a team.

Occasional attendance and participation at community events in all markets Intermax Networks serves.

The position is full time, work schedule will typically be eight hours per day, five days per week, 8:00 a.m. – 5:00 p.m. Monday through Friday. Some schedule flexibility is required when work is needed outside of those hours.

. Requirements:

Critical characteristics include – organization, good judgement, motivation, positive & friendly attitude, and the ability to work independently as well as with a team.


The position is full time, work schedule will typically be eight hours per day, five days per week, 8:00 a.m. – 5:00 p.m. Monday through Friday. Some schedule flexibility is required when work is needed outside of those hours





PI148650918

Posted
10/03/2021
Type
Full time
Salary Range
$22,000.00 - 30,000.00
per Year
Salary range estimated by
Location
Coeur d'Alene, ID 83815, US
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