Operational Excellence Analyst

Operational Excellence Analyst

433 W Van Buren St, Chicago, IL 60607 (Downtown) /

Operations - Ops Excellence /


Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings.

While most of us continue to work remotely, our newly renovated headquarters at the Old Post Office is open for voluntary return to work. Our organization is closely following the evolving COVID-19 pandemic and will share updates on our 2022 return to the office plan as soon as any decisions are made.

The Ops Excellence team at Home Chef is a small but growing group of talented individuals that tackle some of our biggest challenges in operations. Sometimes referred to as Home Chef's operations "SWAT" team, we work on cross-functional initiatives that help to define the future state of the operations organization. Our projects evolve based on the needs of the business - no two days are the same - but we're always focused on execution and driving towards positive impact. We pride ourselves on being great problem solvers, thought partners, and go-getters.

The Operational Excellence Analyst will be expected to wear several hats and will have the opportunity to work on a variety of projects. Although different projects will require different skillsets, the high-level responsibilities and expectations for this role are outlined below:

Tool Development & Tech Enablement:

    • Partner with our plant teams to develop, manage, and continually improve tools used on the floor at our production facilities
    • Understand challenges in the current technology landscape and work with production management and front-line employees to develop potential solutions
    • Examples of past projects include: developing, maintaining, and troubleshooting operational dashboards and reports

Data Analysis & Reporting:

    • Develop models and methodologies to monitor success of multiple facets of the business (facility capacity, machinery usage, labor, production, etc.)
    • Find innovative ways to make data actionable for our production teams - build processes to better collect, store, and visualize operational data in a meaningful and impactful way
    • Enable data-driven decision making by reporting on core KPIs and performing ad-hoc analyses
    • Examples of past projects include: performing analysis for our produce SWAT team initiative, such as a deep-dive analysis into top produce quality errors and identification of root cause issues

Training & People Support:

    • Partner with our HR teams to establish plant-focused programs related to performance management, professional development, and employee recognition & retention
    • Examples of past projects include: developing & maintaining attendance tracking tools used by our HR teams, implementing employee recognition programs such as box giveaways and Home Chef "value awards"

Work-planning & Project Management:

    • Work independently to develop project plans and timelines to drive progress forward, while working with multiple cross-functional stakeholders


    • Completion of a four-year degree program in a related field Engineering, Economics, Finance, Computer Science, Information Systems, Statistics, or other relevant area of study is preferred
    • Entrepreneurial mindset:
    • Energetic and able to lead change, create vision, and inspire people to achieve goals in a fast-paced environment
    • Problem solver:
    • Identify issues quickly and bring recommended solutions backed by logic to the discussion
    • Interpersonal savvy:
    • Develop rapport across the organization in order to build consensus for implementing new processes and tools
    • Results oriented:
    • Deal with ambiguity and make timely decisions to get to impact quickly
    • Attention to detail:
    • Organizational skills and ability to manage details of complex systems and operational processes
    • Embody the Home Chef core values of customer first, pursuing excellence, taking ownership, and building a best-in-class team
    • 1+ years work experience in operations, management consulting, or data analysis role; top-ranked candidates strongly preferred
    • Technical ability:
    • While experience using data analysis programs (e.g. Excel and Google Business Apps) are a must, experience using SQL, Python, and/or JavaScript highly desired
    • The requirements listed above are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.


Perks and benefits:

- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

- Medical, dental, vision, life and disability insurance available

- Paid holidays, sick time and vacation time

- 401k program

- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

How We Work Together

We are humble team players. 

We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.

We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.

We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

Be at Home at Home Chef

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace.

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at (see application details) .

Home Chef is an equal opportunity employer.

To view the California Applicant Notice click here

Home Chef
Salary Range
$54,000.00 - 89,000.00
per Year
Salary range estimated by
Chicago, IL 60601, US
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