Service Site Greeter and Navigator Transition of Boston

Service Site Greeter and Navigator Transition of Boston Boston, MA, USA Req #393 Wednesday, April 14, 2021

Mission Statement:
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:

  • The Greeter and Navigator promotes leadership, helps support the Bay Cove mission and addresses community concerns in a proactive and professional manner. Welcomes persons
  • served, staff and guests to Bay Cove Human Services by providing a positive, professional and respectful presence at all times. Serves as a community diplomat and represents Bay Cove Human Services as a good neighbor and responsive community partner. This is a non-exempt position.
  • Responsibilities:
  • Greets individuals coming to the 1500 Dorchester Ave. site (Transitions of Boston and Adult Community Clinical Services), ascertains the reason for their visit, directs them to the correct location or summons assistance if there is no existing activity for them to engage in at the site
  • Maintains awareness of activity in front of building, the stairways and hallways within the building to ensure a calm environment on the sidewalk and within the building
  • Supports other MH staff in seeing that guidelines in place for the programs and the site are observed and that all persons present act as good collaborators and neighbors
  • Intervenes in situations requiring support beyond program staff using good judgement, communication skills, de-escalation techniques, and calling upon emergency services as needed
  • Ability to interact with multiple program directors at the site in a collaborative and responsive manner
  • Is dependable and reliable
  • Attend required training

Requirements for the Position

Professional Qualifications:

  • High school diploma or equivalent

Personal Qualifications:

  • Must be able to work with a diverse population in a respectful, compassionate and supportive manner.
  • Ability to communicate in multiple languages.
  • A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Physical Qualifications:

  • Must be able to stand for long periods of time.
  • Must be able to work during inclement weather.

Other details
  • Pay Type Hourly
  • Min Hiring Rate $17.34
  • Boston, MA, USA
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Social and Human Service Assistants


High School or Equivalent

Job type

Full time

Salary Range
$27,000.00 - 35,000.00
per Year
Salary range estimated by
Boston, MA 02298, US
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