Customer Success Specialist


QGenda is a fast-growing Atlanta-based healthcare software company, with an amazing corporate culture, where we strive to be the best place to be a customer. Our software is used by thousands of hospital departments around the world to automatically generate the most optimized physician work schedules to accommodate complex business rules and accurately schedule the appropriate medical provider based on their skill level, specialty, availability, and preferences.

Hiring for our Atlanta, GA office, our Customer Success Specialist will be part of our larger Atlanta-based Customer Success team, and provide technical and consultative support to our customers. The perfect candidate will be detail-oriented, possess excellent listening skills, and enjoy actively engaging with our customers daily.


  • Fluent in English, US Citizen, & Excellent communication skills
  • Detail oriented
  • Excellent oral & written communication skills
  • Professional attitude
  • Must be a self-starter
  • An upbeat & patient personality
  • Enjoys analytical problem solving and working with people
  • Associates Degree or equivalent industry experience Required

*Note: Computer programming skills are NOT required


  • 2018 - EY Entrepreneur of the Year
  • 2018 - GA Fast 40
  • 2018 - Deloitte Technology Fast 500
  • 2018 - Glassdoor Top 50 CEO
  • 2019 - GA Fast 40
  • 2019 - AJC Best Places to Work
  • 2020 - Deloitte Technology Fast 500
  • 2020 - AJC Best Places to Work

Compensation & Perks:

  • Competitive Salary
  • Bonus Eligible
  • 401k Employer Match

Great Benefits & Culture:

  • Full Health and Dental (QGenda pays 100% of the individual premiums)
  • Employee-centric work culture
  • Work remotely when needed
  • 3 "Flex Hours" per week
  • Relaxed vacation policy
  • Company outings
  • Costco membership
  • Casual dress
  • Opportunity to be part of a fast growing software company with hundreds of customers and thousands of users around the world.

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Full time
Atlanta, GA 30301, US