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Customer Service Representative / Call Center

Position: Customer Service Representative / Call Center 

Location: Des Moines, IA

Hours: Monday-Friday 8:00 AM-4:30 PM   

Duration: Temporary

Customer Service Representative Job Responsibilities: 

  • Assisting the Iowa Unemployment Division. The position is very diversified and will need a candidate who can change directions quickly. The department is extremely busy and they need people who are reliable and can keep up.
  • Process paperwork from customers
  • Perform outbound phone calls to gather information from customers
  • Work on scanning equipment
  • Sort paperwork according to document type and reviewing documents for accuracy.

Customer Service Representative Job Requirements: 

  • Attendance is extremely important and must complete a two week training course. 
  • Must have at least 1 year of office/customer service/call center experience on resume 
  • High School Diploma or GED 
  • Must have experience with typing and data entry
  • Working with the public would be helpful 
System One
Des Moines, IA 50319, US