QA Specialist III


Experis, a ManpowerGroup company has an exciting contract opportunity for QA Specialist III . This position is a 12-month contract for one of our key clients, a global manufacturing company that is engaged in the discovery, development, and manufacturer of medical devices.

Job Title: QA Specialist III

Location: Des Plaines, IL

Duration: 12 Months (possibly extension)

Job Descriptions:

  • This Quality Assurance Specialist position will be responsible for Complaint Handling functions within the Product Quality team.
  • As a quality approver ensure complaint investigations are compliant with complaint handling procedures, thorough and well documented.
  • Strong technical writing skills are required to ensure clear concise documentation that is originated or approved by QA.
  • Must have strong interpersonal skills to work effectively with service, technical and quality organizations. Attention to detail is a must.
  • An ideal candidate exhibits excellent organizational skills and self-motivation.
  • We are looking for a team player to join our team that will help deliver on team and divisional goals. Complaint handling experience required.
  • Review and approve complaint investigation reports documenting determination Review of new tickets assessing for accuracy of categorization (inquiry, complaint, potential reportable event) Develop customer reply to convey outcome of investigations Follow up on ticket status and drive to closure Customer letter data gathering, drafting, and routing for approval Support audits by preparing requested documents.


Kushagra Mohan I
Talent Acquisition Specialist
Experis CORE
414-203-8334, Ext:7165

100 Manpower Place | Milwaukee, WI 53212

Des Plaines, IL 60018, US