Office Associate $14.50 - $16.50 / hr + Incentive Benefits


This position is a key part of the operation and is the bridge between work performed by the delivery teams and reporting to internal and external customers. This position is responsible for entering information into system that have been given verbally or in written form, by delivery teams into various computer programs. This information must be accurate and recorded in a timely manner. This position also helps with other office duties including collating paperwork, returning product back to vendors, and coordinating deliveries with contract customers.

This job description is not all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

We are looking for someone who will:

• Answer multi line phone system in a professional manner

• Take information that the delivery teams verbalize or write on the Bill Of Lading's (BOL's) and input the notes into multiple software programs. It is critical that the information is correct and processed in a timely manner.

• Call all customers the day before to confirm they are ready for their deliveries.

• Print, distribute, and file various reports pertaining to returned product and transfer of inventory back to the manufacturer.

• Process the paper work associated with cancelled and will calls orders at the end of each day.

• Report weekly status of orders and returns.

The perks of working for Ritchie Trucking Service:

• Hourly pay of $16.50-$18.50/hr.

• Quarterly Performance Incentives

• Employee Stock Ownership Plan participation after one year with the company

• Group medical, prescription, vision, dental, and Flexible Spending Account options

• Paid flex and sick leave in accordance with Oregon state law

• 401K plan after one year with the company

. Requirements:

Knowledge, Skills and Abilities

• Ability to read and interpret documents such as BOL's, emails, and process documents.

• Ability to multi-task and work with deadlines.

• Proficient in general office functions such as typing, copying, faxing and 10 key.

• Ability to add, subtract, multiply and divide in all units of measure

• Proficient in Excel and Word, and web based data entry.

Summary of Experience and Education

• High School Diploma or General Education Degree (GED) (PREFERRED)

• One year or more related experience and/or training or equivalent combination of education and experience. (PREFERRED)

• One year or more of customer service experience in a logistics setting (PREFERRED)

If this sounds like you, send your resume that INCLUDES A VALID PHONE NUMBER AND EMAIL ADDRESS in response to this posting for Office Associate OR click on this link (or paste this address into your browser) to access our application:


Full time
Albany, OR 97321, US