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Housing Resource Specialist II - Team 699

EMPLOYMENT VALUE PROPOSITION: Mental Health Center of Denver provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

COMMITMENT TO DIVERSITY & INCLUSIVENESS: The Mental Health Center of Denver values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

COMMITMENT TO PAY EQUITY: Mental Health Center of Denver is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges.  We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

BENEFITS STATEMENT: All full-time, benefits eligible employees will be eligible for MHCD’s benefits plan. For a full description of benefit offerings, please visit:

COVID VACCINATION NOTICE: Under the COVID-19 mandate issued by the Denver Department of Public Health and Environment on August 2, 2021, current MHCD personnel must be fully vaccinated, or be approved for exemption, no later than September 30, 2021. “Fully vaccinated” means two weeks (14 days) after receiving the final dose of vaccine. The “final dose” is the second dose of a two-dose vaccine (Pfizer or Moderna) or the single dose of a one dose vaccine (J&J). 

Learn what it is like to work at the Mental Health Center of Denver:



Housing Resource Specialist II - $18.66/hr. - $22.38/hr.



POSITION SUMMARY:  Helps consumers find and maintain housing utilizing the HUD Section 8 certificates and vouchers system.  Assures that consumers and landlords meet HUD housing guidelines.  Assists consumers in finding alternative housing, as needed.


  • Complete all paperwork required for HUD or other programs on a timely basis
  • Act as liaison between tenant and landlord.
  • Provide information on vacancies, helps to negotiate leases with landlords; fill vacancies in a timely manner.
  • Assist in assuring housing qualities standards.
  • Maintain communication with case management staff concerning tenant status. Assess tenants’ potential for living independently and coordinate/monitor support systems as needed.
  • Respond to issues raised by tenants, landlords and clinical staff relating to housing issues.
  • Monitor housing needs.
  • Maintain familiarity with contract law as it relates to apartment leasing. Help consumers facilitate resolutions of landlord disputes and evictions.
  • Maintains rental assistance caseload in accordance with MHCD standards and HUD regulations, policies and procedures.
  • Facilitate interaction between consumers, clinicians and non-MHCD housing providers as required.
  • Support the Housing Resource Coordinator with landlord recruitment, training, and client referrals.
  • Maintain a trauma informed environment of wellbeing.
  • Perform other duties as assigned including assisting performance of other departmental functions.

EDUCATION:   HRS II - A Bachelors in psychology, social work, human services, or other related degree is required.

EXPERIENCE:   Experience with Section 8 housing, low-income housing, or similar equivalent experience preferred.         


  • Knowledge or ability to learn and practice trauma informed principles and practices.
  • Working knowledge of Section 8 HCV and other federal and state housing programs strongly preferred, including a working knowledge of HUD regulations, policies and procedures.
  • Working knowledge of Microsoft office and its components.
  • Must have a valid driver’s license with good driving record and motor vehicle to drive to and from a variety of housing locations -meet with landlords and tenants.
  • Background check is required
  • Good communications skills and organizational skills.
  • Positive attitude and willingness to assist in a variety of tasks and assignments.
  • Ability to handle tasks simultaneously.
  • Ability to communicate with and assist a diverse population of clientele; (including seniors; mentally, emotionally and physically disabled individuals and individuals from various backgrounds).
  • Customer-service oriented with a genuine desire to assist clientele.
  • Knowledge of office procedures and basic office equipment, business English and mathematics.
  • Ability to give, receive and analyze information, formulate work plans, prepare written material and articulate goals and action plans.
  • Have the ability to maintain efficiency and accuracy under pressure of deadlines and numerous interruptions throughout the workday.
  • Self-starter and possess organizational and time-management skills.
  • Ability to represent the agency in a favorable light at all times.


  • Registered and proficient in the HUD Enterprise Income Verification (EIV) web based computer system
  • Certified to perform HUD Housing Quality Standards inspections
  • Upon 2 years of experience using the Colorado Division of Housing (DOH) Elite Super User computer system, employee base salary shall be increased by $1 per hour
  • One year experience using the Colorado Homeless Management Information System (HMIS) performing intakes, exits, updates and reports
  • One year experience administering the various MHCD rental assistance programs


MACHINES AND EQUIPMENT TO BE USED:  Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.

TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching.  May require lifting up to 50 pounds.   Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment. 

WORKING CONDITIONS:  May require occasional evening or weekend hours.  Local driving required.


Full time
Denver, CO 80285, US