Customer Care Specialist

Position Title: Customer Care Specialist
Position Number: 380924
Location: Princeton, NJ 08540
Position Type: Temporary
Required Skill Set:
Call Center, Customer Service, Healthcare, Healthcare Eligibility Systems
Position Description:
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Customer Service Rep I
Client Job ID: 16751
Start date: 10/1/2021
Duration or End date: 4 Months
Location: Princeton, NJ 08540 – 100% on –site role
Hours: Shift to be determined, operating hours are between 8:00am - 5:00pm EST


Job Responsibilities:
• Takes inbound or places outbound calls to provide information to customers.
• Utilizes a database to retrieve customer or company information.

Required:
• Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
• Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
• Can organize and handle calls with speed and accuracy.
• Can work with complex computer applications and resource materials.
• Can use multiple operating environments (Windows, DOS, Mainframe).
• Previous experience working in a call center in a healthcare environment
Benefits: For information and details on employment benefits offered, visit here . If you have any questions/concerns, please contact our HR Department via our secured website .


Job Requirements:

Job Responsibilities:
• Takes inbound or places outbound calls to provide information to customers.
• Utilizes a database to retrieve customer or company information.



Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)

Posted
09/11/2021
Type
Full time
Location
Princeton, NJ 08543, US