Clerical Assistant supporting Customer Service Team

Clerical Assistant supporting Customer Service Team

QUAD is seeking a Clerical Assistant to support the Customer Service Team at an international organization in King of Prussia, PA. Full time hours Monday thru Friday onsite with occasional opportunities to work remotely.

The Clerical Assistant will work closely with our Claims Team, Customer Service Team, and other departments to review, and prepare claims and documentation received via mail or email .


  • Degree is preferred
  • 1+ year experience working in an office environment
  • Proficient with MS Office
  • Good customer service skills
  • Physical Demands: Must be able to communicate internally and externally through receiving and responding to auditory and visual methods.

Additional Details:

Salary Range: $16 per hour plus benefits

Job Requirements:


  •  Open, sort, and review a high volume of time sensitive claims for completeness and prepare the claims for processing while ensuring integrity and confidentiality. Operate digital imaging scanning equipment to capture images.
  • Perform quality check on electronic images on the screen and correcting any scanning malfunctions.
  • Assist with all clerical tasks including, but not limited to filing, scanning, sorting, and copying.
  • Contact members, providers or other involved persons to obtain missing information.
  • Respond to emails in a timely manner.
  • Other duties as assigned.
Full time
King of Prussia, PA 19406, US