Workflow Specialist - ISC Tech

PDS Tech, Inc. is seeking a Workflow Specialist - ISC Tech in Plano, TX

Key Responsibilities
  • Order management
  • Investigate and resolve order issues
  • Track requests resolution
  • Build relationships with customers
  • Develop and share knowledge
  • Coordinate with Help Desk Agents

Must Haves:
  • High School Diploma
  • 1+ years of Customer Service and/or Help Desk Experience
We Value: 
  • Bachelor’s degree in management, Computer Science or a technology related discipline
  • Experience in the industry is preferred
  • Good interpersonal and verbal & written communication skills
  • Strong continuous improvement mindset, strong leadership impact
  • Experience with and SharePoint
  • Demonstrated experience with Knowledge Management & Call Center Management
  • Good administration skills

PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:

  • Health insurance
  • Paid holidays
  • Weekly payroll
  • Immediate 401(k) eligibility
  • Completion Bonuses
  • Training
  • Please note availability of benefits may vary by position

PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit

$$$ PDS pays for referrals! $$$

PDS Tech, Inc.
Full time
Plano, TX 75074, US