Program Manager - Computer Lab

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. 
The Program Manager will work in a corporate environment located onsite with one of our largest and most well-known customers. This position is in the Computer Lab group providing Project Management support in a team setting.

  • Plans / manages projects directly related to policies or general business operations to meet specific objectives or general goals
  • Works with project team(s) of technical engineers globally / cross-geos and is a key interface to the project or contributors
  • Develops solutions to problems by exercising judgment and discretion to resolve within their level or to escalate
  • Identifies tasks and research, determines dependencies, assesses costs, and identifies and assigns specific resources, and communicates expectations to team members
  • Creates / tracks / adjusts the project or program schedule
  • Assesses risks and identifies issues and solutions to timely and efficiently achieve program goals or project objectives while maintaining quality standards
  • Monitors progress against schedule and determines and takes remedial action as appropriate
  • Coordinates and prioritizes utilization of resources with other functions
  • Plans and schedules work to ensure the completion of intermediate milestones and overall project or program in a timely manner
  • Understands the technical concepts, architecture, systems, development methods, and disciplines associated with the defined projects, applies the knowledge to deliverables, and leverages it to accelerate project completion
You will have frequent interaction with clients in person and also via phone, email and IM. We will challenge you with additional responsibilities, assigned periodically aimed to help meet our client's needs and provide you with continuous hands-on training and experience.

  • 3+ years of Project Management experience preferred; 4+ years of IT Supervisory experience may be substituted
  • Must be able to serve as a liaison between the customer and L4 Techs
  • Must be able to provide direction on Systems Rebuild Support per plan
  • Must have knowledge of and provide direction to team on Software Licensing removal / replacement support
  • Must have experience with Systems Cleanup
  • Must have knowledge and provide direction to L4 Techs on removing client tools and client credentials
  • Must be able to provide direction to L4 Techs on removing / replacing client certificates
  • Must be able to provide direction to L4 Techs on performing Drive Sanitization
  • Must have experience serving as a lead on Integration Testing
  • 3+ years of experience providing direction on hardware support experience preferred – such as hardware landing, move, end-of-life activities, upgrades, replacements, etc.
  • 3+ years of experience providing direction on software support experience preferred – such as preparing customized OS images (Windows, and Linux), configuring and installing software / OS, etc.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
Folsom, CA 95630, US