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Veterans Preferred - Sr Software Engineer - IBM Netcool (NOI)

Military Veterans are Encouraged to Apply.
Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Job Description

This Senior Software Engineer position is within the Tools Engineering Team and falls under Global Operation and Infrastructure Services. This position will perform functional/technical specialist evaluate, design, build, test, and document new Tools and solution infrastructure, as well as serve as a Level 3 escalation point for existing solutions and infrastructure.

Essential Functions

•Responsible for the design, implementation, security and availability of Tools and custom solution infrastructure, based on business requirements while adhering to tight operations, security, and procedural models

•Responsible for complex Integrations, advanced maintenance, High availability, disaster recovery, use case development, customer support, training and documentation for our Tools environments

•Demonstrate atechnical acumen to support complex Tooling Solutions, under minimal supervision

•Operate in complex, highly-secure, highly-available, operations-centric datacenter environments and interact with other technology domain experts as required, to build and maintain the System Management solutions in those datacenter environments

•Function as the Event Management Resource on key infrastructure projects and initiatives

•Ability to create technical design and build documentation for tooling infrastructure

•Work with other Engineering disciplines to develop Reference Architectures and technology standards based on Infrastructure Building Blocks that can be offered as services to our internal customers

•Participate in "On-call" support rotation


Basic Qualifications

•2 years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

•Working knowledge and experience supporting Netcool Omnibus, Impact and WebGUI

Preferred Qualifications

•3 or more years of solid experience working in System Management Solutions

•3years plus in a successful development environment regularly releasing well-tested solutions with complex integrations to meet application and service objectives.

•Working knowledge on integration of Netcool with Ticketing tools like Service Now.

•1-3 years' experience required with scripting & UI languages such as PowerShell, PERL, PYTHON, etc.

•Scripting proficiency in both Windows and UNIX environments

•Competent with Linux, Unix and Windows operating systems commands, performance and debugging, and an understanding of web services.

•A strong foundation in the fundamentals of computer science, complex application architectures and complex systems.

•Experience working in large, complex, enterprise datacenter environments

•Hands-on experience with IBM Predictive Insite, Agile service manager

•Hands-on experience with NOI features like IBM Event Analytics

•Strong knowledge of OS fundamentals for UNIX, Linux and/or Microsoft platforms

•Knowledge of virtualization technologies and products from VMware, Citrix or Microsoft

•Hands-on experience with Service Now.

•Excellent oral and written skills with the ability to interact with management, technical subject matter experts, and business customers are essential in this role.

•Comfortable with ambiguity as needs change on a regular basis.

•Ability to work with cross-functional teams on key infrastructure projects

•Hands-on technical and engineering expertise allied with business acumen

• Ability ofplanning, organizational, analytical and problem-solving skills

•Demonstrated ability to rapidly self-learn new technologies and paradigms

•Tooling and ITIL related certifications are preferred

Additional Information

Work Hours:

  • Incumbent must make themselves available during core business hours.

Travel Requirements:
  • This position requires the incumbent to travel for work 0% of the time

Physical Requirements:
  • This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

The position starts at $85,000. Base pay may vary depending on job-related knowledge, skills, and experience. In addition, this position is eligible for bonus and equity

Highlands Ranch, CO 80126, US