Phlebotomy Patient Outreach Specialist - Float



How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.



Responsibilities

Under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all Customer Service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned. Local travel required. Floaters will be required to sign the departments floater agreement outlining the job duties and expectations.





Job Requirements:


Required Minimum Education

  • High School Diploma or GED
  • Phlebotomy certification preferred, but not required.

 Required Minimum Certification

  • BLS

Required Minimum Experience

  • At least 1 year of previous computer skills required and/or completed WellStar Lab Outreach externship
  • At least 1 year of Customer Service experience required and/or completed WellStar Lab Outreach externship
  • At least 1 year of previous phlebotomy and specimen processing experience required and/or completed WellStar Lab Outreach externship

Required Minimum Skills

  • Requires excellent Customer Service skills
  • Must be able to demonstrate use of correct grammatical English
  • Requires efficient and accurate computer skills.
  • Must be able to work and maintain professional demeanor under stressful conditions
  • Requires efficient multi-tasking and organizational skills
  • Must be able to gracefully maintain composure in difficult situations
  • Additionally, must have reliable transportation, a valid Georgia driver’s license and scheduling flexibility
Posted
09/01/2021
Type
Full time
Location
Marietta, GA 30060, US