Indirect Lending MSR

Indirect Lending MSR

Hughes Federal Credit Union is dedicated to providing a positive difference in our members’ financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row!

Salary: $15.50 per hour

Location: 971 W Wetmore Rd

Job Summary:

Perform all aspects of funding new indirect and direct lending loans from dealerships, business partners, and members.  This would include new account opening for non-members.  Review loan documents and validate computer entered data is accurate.  Verify income, employment, housing expense, and other application data as required.  Identify missing information and work with dealership partners to resolve funding delays.  Follow established credit union policies, procedures, job-aids and checklists to ensure accurate funding processes.  Fund at a pace established by credit union management.  Identify any potential fraud or policy exceptions and report them to management in a timely manner.  Provide the highest level of professionalism and support to dealerships, business partners, and members.  This position would not have underwriting authority.  Properly organize, verify, and document new loan files.  Accurately submit loan files via transmittal for loan tracking through proper and established channels.  Provide backup support to the administrative area when needed or directed by management.  Meet or exceed credit union goals as established by management.

Duties and Responsibilities:

  • Obtain necessary information for funding of indirect loans. Process and open new accounts.  Verify documentation for accuracy and completeness.  Ensure that appropriate records are maintained and required reports are prepared, including the compilation and assembly of loan documents into files for record keeping.
  • Processing and funding submitted direct loan applications. Work with dealers directly to resolve held offering and MVD title issues.                                    
  • At times assist the administrative staff with their duties.     
  • Ability to fund new direct and indirect loans at an acceptable pace determined by management.
  • Timely resolution of held offerings and MVD title issues directly with dealerships.
  • Periodically back up the administrative staff and receptionist duties.
  • Meet assigned service standards and production goals.
  • Other duties as assigned.

Skills and Qualifications:

  • Experience: Six months to two years of similar or related experience
  • Education: Equivalent to a high school education
  • Courtesy, tact, and diplomacy are essential elements of the job
  • Ability to operate a 10-key calculator, typewriter, and computer

Hughes Federal Credit Union benefits to full time employees include Paid Time Off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, and a Health Savings Account with employer contribution.

Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.

Posted
09/01/2021
Type
Full time
Location
Tucson, AZ 85705, US