Virtual Client Assistant /Customer Service Representative

We are seeking an Entry Level Client Assistant to join our team! In the Client Assistant role, you will be responsible for providing excellent customer service while providing product and service information to new and existing clients.


Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.


Responsibilities: 

  • Provide information about the products and services to help clients protect their homes, cars, lives and retirement

  • Troubleshoot and resolve event issues and concerns

  • Provide customer support and handling customer inquiries

  • Document and update customer records based on interactions

  • Generating quotes, processing payments & reporting claims

  • Provide customer support and handling customer inquiries

  • Develop and maintain a knowledge base of the evolving product and services offerings

  • Conducting policy reviews and providing details on updates

  • Providing excellent client service

  • Relationship building with new and existing clients



Job Requirements:

  • Excellent Communication/interpersonal skills
  • Confident, self-starter who works well independently
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Good organizational skills
  • Must have ability to multitask

Harrisburg@recruit-careers.com


Apply if you have the following experience: entry level sales, customer service, manager, marketing, sales, hospitality, management,business development, business,advertising, human resources, outside sales, customer service, full-time, salesman, communications, training, communications, sales and marketing, sales marketing, market research, sales and marketing, sales management, management, sales manager, business development

 

Company
Recruiting
Posted
09/01/2021
Type
Full time
Location
Lancaster, PA 17622, US