Operations Associate - Entitlements & Access Control



Stifel's Operations department is looking for an enthusiastic, service oriented individual to work on the Entitlements & Access Control team. In this role, the Operations Associate will be responsible for maintaining and reviewing permissions within various software programs including but not limited to Thomson One Advisor Workstation, Beta, eQuest, NetEx 360, etc. The ideal candidate will have experience in Access Controls, Compliance or Audit experience in the financial services industry.


  • Develop a basic understanding of how the various Broker and Client desktop applications work in which we maintain entitlements. - Thomson One/Betalink, Dashboard, eQuest, NetX360, Stifel Admin, DTC, to name a few - understand the importance of ensuring proper entitlements to the systems.
  • Understand how various entitlements affect each other and the outcome of providing.
  • Processes entitlement requests requested and approved by following the proper department procedures.
  • Performs day to day entitlements changes and updates - including but not limited to new hires, terminations, job duty changes, department changes, etc - according to the written procedures and guidelines.
  • Researches and analyzes problems relating to entitlement changes. Communicates the issue with management.
  • Performs daily, weekly, monthly, quarterly, and annual review processes accurately as outlined in the procedures and guidelines.
  • Proactively initiates, develops, and maintains effective working relationships with team members as well as internal and vendor contacts. Work closely with team to achieve proper business results.
  • Requests and receives proper approvals before making requested entitlement changes.
  • Responsible for maintaining proper documentation and information on changes made or requests.
  • Communicates often with management and keeps management informed of major problems or difficulties in procedures and suggests possible solutions.
  • Meets deadlines as set by management.
  • Understands the importance of correct entitlements.
  • Demonstrates the ability to cooperate with a variety of people and achieve results.
  • Ensures procedures and documentation are followed.
  • Other duties as assigned.


  • High School Diploma or equivalent required; college degree preferred.
  • 0-2 years professional business related experience required.
  • Ability to learn general understanding of rules/regulations and Stifel policies that pertain to the department.
  • Initiative and self-direction when performing tasks with ability to organize and prioritize effectively in order to meet deadlines.
  • Able to handle large workload that varies based on projects and heavy volume periods.


Established in 1890, Stifel is one of the nation's leading full-service wealth management and investment banking firms. Stifel serves clients from more than 400 offices across the United States and ranks as the nation's seventh largest full-service investment firm in terms of number of financial advisors. We are also a leading provider of investment banking services to the middle market, a top-ten municipal bond underwriter, and home to one of the industry's largest research franchises. In addition our Stifel Bank subsidiary provides a comprehensive range of banking services.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

The health and safety of our employees and candidates is very important to us. We continue to monitor the current public health situation and have adjusted our hiring procedures to include virtual recruiting tools that allow us to continue meeting new candidates. We look forward to "virtually" meeting you.

Stifel is an Equal Opportunity Employer.


Business Operations Specialists, All Other


High School or Equivalent


0 to 2 years

Job type

Full time

Saint Louis, MO 63101, US