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Maintenance Technician I - MF

Overview

We are a rental housing company dedicated to providing an exceptional rental experience to every resident who makes one of our houses or apartments their home. We believe that quality rental housing can unlock life’s potential, and this drives our thinking and our actions every day.


Founded in 1988 and listed on the Toronto Stock Exchange (TSX: TCN), Tricon owns over 30,000 single-family and multi-family rental homes across the United States and Canada, which we manage using an integrated technology-enabled operating platform. We are headquartered in Toronto, Ontario and have significant operations in Orange County, California, as well as approximately 20 other markets with a primary focus in the U.S. Sun Belt.


We strive to be North America’s premier rental housing company. Our business philosophy involves taking care of our team first – empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our investors and shareholders

 

Job Summary

 

The Maintenance Technician I is responsible for cleanup, repair and replacement of various household items for occupied Tricon properties to ensure a safe and attractive living environment for residents.


Responsibilities

  •  Respond to service requests in a professional and timely manner
  • Communicate with Maintenance team and Community Manager to prioritize tasks throughout the day
  • Communicate clearly, compassionately, and with empathy when speaking with internal team members, vendors and residents
  • Provide exceptional customer service when interacting with residents and vendors
  • Attend to faucet, sink, drain, toilet, water heater, disposal, and sump pump minor plumbing repairs
  • Caulk and grout, as needed
  • Test for current, replace receptacles and GFCI’s
  • Replace light fixtures, ceiling fans switches, outlets and perform other minor electrical work
  • Repair strikers, latches, hinges, door knobs, locksets and lockboxes
  • Repair/replace/rescreen window screens
  • Repair pre-hung doors and windows, panes and blinds
  • Replace baseboards, door casings and moldings
  • Repair cabinet doors, hinges and fixtures
  • Clear condensate lines and pans
  • Function as a groundskeeper in maintaining overall property appearance and curb appeal
  • Perform janitorial functions and take care of cleaning requests as needed in common areas
  • Patch holes touch up and paint properties
  • Accurately utilize technology (inventory tracking system, company vehicles, etc.) to drive productivity and continuous improvement for maintenance service delivery to our residents
  • Complete all service requests in an accurate and timely manner

Qualifications

  • Skilled in installation, troubleshooting, repair, and maintenance of household appliances, plumbing, electrical and miscellaneous household items
  • Ability to work on-call and overtime hours, as needed
  • Ability to correspond (in writing and verbally) effectively with team members, residents, and vendors
  • Work safely, wearing PPE’s
  • Possess the ability to work within team structured environment in efforts to meet both individual and specified team goals
  • Ability to effectively reflect company core values throughout interaction with internal and external customers 

Requirements

  • High school diploma or GED
  • 2 years maintenance/construction background
  • Commitment to serving residents in accordance to Tricon Residentials Standards of Service
  • Daily travel between properties
  • Must be able to work in environmentally and physically challenging working conditions
  • Must be able to lift objects weighing 50lbs or more regularly
Posted
09/01/2021
Location
Dallas, TX 75201, US