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Resettlement Caseworker Intern

Requisition ID: req17631

Job Title: Resettlement Caseworker Intern

Sector: Social Work

Employment Category: Intern

Employment Type: Part-Time

Open to Expatriates: No

Location: Phoenix, AZ USA

Job Description

SCOPE OF WORK: Caseworker Intern is part of the Casework team and takes on refugee cases that require closer care and attention. The Intern will work with the team to provide ongoing assistance to refugee clients as part of holistic case management. The intern will assist in the coordinating of medical appointments, and public benefits and other needs for clients according to their service plan, as well as working to ensure that data entry regarding appointments is completed in a timely manner. Additionally, the intern will also research potential community resources and provide referrals to new and existing partners within the community. Finally, the intern will also be tasked with helping the CM caseworker enroll clients & track their progress. 


Under the supervision of the Caseworker, the Intern will assist with the following: 

  • Coordinate medical appointments for refugee clients, including health screenings, specialist appointments, and other medical follow up visits;
  •  Coordinate all new arrival needs of refugee clients
  • A potential to transport Clients
  • Assist with apartment Set ups
  • Input health & medical data in a timely and accurate manner using IRC databases;
  • Apply for benefits and assistance for clients
  • Enroll, track, & report on clients in Case Management program;
  • Research community resources & reach out to potential new service providers;
  • Maintain confidential health information & materials relevant to refugee populations with severe medical, mental, & social needs;
  • Other relevant program support duties, as assigned



  • Must have a Level One Fingerprint Clearance Card
  • Cultural competency & consideration
  • Excellent written & verbal skills
  • Proficient with Excel & other Microsoft Office applications
  • Self-starter, ability to complete projects with minimal supervision
  • Access to reliable, insured vehicle
  • Interest in social work, or international studies preferred, but not required
  • Computer literacy, data base experience preferred
  • Ability to take initiative and work independently
  • Empathy and open mindedness across-cultural environment
  • Strong organizational skills
  • Must be comfortable working with the LGBTQ and Asylum Seeker community 
  • Must complete a Hire Right Background Check 

Internship requires 10- 15 hours a week for a 3-month minimum. Can only be completed Monday - Friday 9- 5 pm. 

This position is unpaid. This position reports to the Casework Supervisor.

IRC leading the way from harm to home.
IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability. 

Glendale, AZ 85313, US