Sr. UX Designer

Location: San Francisco, CA

BE PART OF A BANK LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and 30+ years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.


Job Description

Senior Product Designer (UX) About SVB: Silicon Valley Bank is the most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors, ventures capitalists, and private equity firms to move their bold ideas forward, fast. Our clients define what comes next. In the past 35 years, we've accumulated more experience with start-ups and high-growth tech than any other company in the world. In fact, a majority of the most compelling Fintech disruptors bank with us. Our clients include: Beyond Meat, Shopify, HelloFresh, Cloudera, and Andreessen Horowitz, just to name a few. We help our clients grow, too. More than half of the innovation companies that completed an IPO in the last two years were our clients. Our accomplishments serve as motivation to continue pushing ourselves and we are committed to delivering user-centered, high-impact solutions to our clients. We are looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale. About the Role: The Senior Product Designer is the inspirational force behind a high-impact team dedicated to transforming how users experience SVB. This role is responsible for driving a significant aspect of our digital transformation strategy. The ideal candidate is: - An experienced and creative UX designer who is deeply passionate about design, product, and the end-to-end user experience - An inspirational leader who excels at collaboration and mentoring, as well as guiding diverse talent to a common goal - Able to break down complex problems and provide human-centric solutions through excellent analytical and problem-solving skills - Able to work independently, quickly and reliably in a fast-paced, creative environment with a keen attention to detail Once Here, You Will: - Lead and inspire small teams of UX Designers to follow best practices and deliver consistently on-brand, world-class design solutions - Contribute to the success and team dynamic with leadership, direction, and mentorship to elevate the design skills of overall UI/UX and graphic design teams - Work within an agile environment to create design assets - Collaborate with Product Managers, Engineers, and other cross functional stakeholders to understand business objectives, needs, and constraints - Create high quality UX deliverables based on user goals and priorities, including annotated wireframes, flow diagrams, storyboards, mockups, high-fidelity prototypes and production ready final assets - Drive user research goals, including drafting research plans, conducting interviews, writing research questionnaires, producing usability tests and compiling research results to synthesize inputs into solutions - Provide insights to the product development team and document user goals, needs, motivations and pain points through user personas, use cases, and experience maps - Communicate complex design concepts clearly and persuasively across different audiences at varying levels of the organization with minimal conflict and complications between collaborative and cross-functional personnel - Leverage user insights from user research to make recommendations to improve the user experience and create new concepts to bring those recommendations to life - Provide guidance to UI/UX style guides to support core brand look and feel and help ensure designs stay on-brand and on-trend - Create future state visions that align with broader product strategy and create impact for the business through a deep understanding of the user journey and user needs - Use strong storytelling and presentation skills to communicate conceptual ideas, design rationale and the specifics of human-centered design process in all phases of the product development lifecycle, including product ideation and definition, UX design, and user research, detailed design and optimization What You'll Bring: - A strong portfolio of work exemplifying a deep understanding of UI/UX lifecycle to define user experiences, visual and interaction design through human-centered design solutions (flows, prototypes, and user feedback) - A collaborative Design Thinking mindset and a Lean UX approach - Experience delivering on multiple projects in various stages of the product lifecycle in a fast paced, dynamic environment - A mastery of the UI/UX lifecycle with deep experience defining user experience, visual design, interaction design, user research, and design principles - A strong knowledge of Sketch, InVision, Adobe Creative Suite, or other tools for generating low-fidelity and high-fidelity prototypes - A history of designing omni-channel experiences, including desktop, mobile web and mobile app experiences (designing for chat-bots or IA is a plus) - A knowledge of current web technology capabilities and cross-device considerations - An ability to communicate respectfully when challenging assumptions and tactful style when receiving feedback - 7+ years' experience with a background in the financial services industry (preferred) - A Bachelor's or Master's Degree in the study of design including one of the following: Design, Information Architecture, HCI, or equivalent project/portfolio experience (preferred) - A knowledge of design, repository, story and backlog management tools and resources - Experience working in and an understanding of an Agile development environment Join us at SVB and be a part of bringing our clients' world-changing ideas to life.

For more than 35 years, SVB Financial Group (NASDAQ: SIVB) and its subsidiaries have helped innovative companies and their investors move bold ideas forward, fast. SVB Financial Group's businesses, including Silicon Valley Bank, offer commercial and private banking, asset management, private wealth management, brokerage and investment services and funds management services to companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries. Headquartered in Santa Clara, California, SVB Financial Group operates in centers of innovation around the world. Learn more at svb.com.

SVB Financial Group is an equal opportunity employer.

At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

(TM) 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).

Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Posted
08/28/2021
Location
San Francisco, CA 94101, US