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LEAD REGISTERED NURSE - CARE MANAGER - Care Management Team - 27th Avenue -Phoenix, AZ - Lead RN - Correctional Experience is a

Job ID 2021-5558
# of Openings 1
Category Nursing
Program Outpatient
Weekly Hours 40

We are pleased to share an exciting opportunity at Terros Health for a LEAD REGISTERED NURSE - CARE MANAGEMENT. You will need to be professional, friendly, a self-starter, organized, and compassionate.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

For the last 50 years, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

If you are interested in working for one of the State's Leading Integrated Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!

Terros Health: Extraordinary Care. Empowered People. Exceptional Outcomes.

Terros Health made the list!! "Most Admired Companies of 2020" as awarded by AZ Big Media.


Primary Location: 27th Avenue/ Indian School Rd

Schedule: 5- 8's, Monday-Friday

Excellent Salary

Comprehensive Benefits Package, including 401K

Bilingual in Spanish is a Plus (Additional Language Differential Pay Available)

Correctional Experience is a Plus

Care Management Experience is a Plus


(New Hires Only)

  • Position is located in west Phoenix;
    • 3 locations: 27th Avenue Health Center (27th Ave/ Indian School), (future location) Black Canyon Office (I-17/Indian School), Residential Treatment Program (west Phoenix - approximately 1 day/week)
  • Clinical and Admin Responsibilities
  • Supervise Medical Assistants
  • Oversee high and moderate need individuals care management activities to produce positive health outcomes
  • Provides direct care interventions, under the supervision of a medical provider and DON, as needed for patients needing nursing services
  • Provides services for and leads the TIP Justice Program
    • Provides operational leadership for the location(s) where the justice population is being served
    • Maintains and ensures all reports and logs, reminder calls, and outreach calls are completed on a daily basis

Additional Responsibilities:

  1. Serves as a member of the care management team working collaboratively with site administrator, clinical leaders and other leadership.
  2. Ensures documentation of all patient visits in accordance with policies, procedures, and clinical protocols in a timely manner.
  3. Develops and supervises the care management program.
  4. Responsible for efforts to meet program metrics and deliverables; including A1c and Medication Assisted Treatment
  5. Develop risk stratification tool to identify medically vulnerable individuals in need of nurse case management as they reintegrate from the criminal justice system
  6. Provide nursing care and patient services using a patient centered approach and harm reduction model of care designed to set patients up for success in engaging with primary care and behavioral health services, allowing them to thrive as they reintegrate from the criminal justice system
  7. Provide Nursing Services to residential treatment program including patient assessments, required program admission screenings, providing medications as needed, upholding standing orders, and facilitating follow up care needs.
  8. Provides leadership and action plans for assigned quality improvement initiatives for positive health outcomes.
  9. Supports and participates in huddles, medical staff and other site and agency meetings.

Offering an EXCELLENT SALARY plus full benefits package.

Benefits include, but not limited to:

  • Health Insurance, Dental, Vision, Short/Long Term Disability, etc.
  • Life Insurance
  • EAP
  • PTO/PST: 4+ Weeks Plus Holidays
  • 401K

*Bilingual in Spanish is a plus. (Additional Language Differential Pay)

For more information, please apply online at

**New Hires Only


Bachelors in Nursing Degree Required (RN); Will consider ADN. (RN)

Minimum Experience: 3-5 years

JOB SPECIFIC REQUIREMENTS: Registered nurse with the Arizona State Board of Nursing. One (1) year prior experience in psychiatric setting and/or working with members receiving behavioral health services; experiencing working within psychiatric crisis and/or with members with serious mental illness preferred.

KNOWLEDGE, SKILLS, AND ABILITIES: Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members. Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions. Strong understanding of substance use, addiction and recovery principles. Knowledge of chronic conditions experienced by those with serious mental illness preferred.

COMPUTER SKILLS: Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred

LICENSES, CERTIFICATIONS: Valid Arizona Driver's License, Registered Nurse.

  • Must have a valid Arizona Fingerprint Clearance card or ability to apply for an Arizona Fingerprint Clearance card (Level 1) within 7 days of assuming role. (If you do not have one when you are hired, HR can assist you with this.)

Physical demand of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Terros Health
Salary Range
$66,000.00 - 86,000.00
per Year
Salary range estimated by
Phoenix, AZ 85099, US