Engagement &; Training Coordinator

Job Description

Engagement & Training Coordinator

Home Instead Senior Care is looking for a dynamic professional that is goal-oriented, eager to learn, grow, and work hard! We are growing and we need someone that will help us develop, train, and retain our dynamic team.

We are a highly rated company that takes pride in the quality service provided and the quality staff providing the service!

Please read what our clients & CAREGivers say about us, https://reviews.listen360.com/home-instead-east-lansing

Objective: The Engagement & Training Coordinator is responsible for the engagement of CAREGivers to reduce turnover and promote a high-quality culture. The Engagement & Training Coordinator will also execute all training programs for CAREGivers including our On-Line and Instructor Lead training. This role is to develop, train and maintain quality CAREGivers.

Primary Responsibilities:

· Reflect the core values of Be Do Have Inc., (d.b.a. an independently owned and operated Home Instead franchise).

· Enter and maintain accurate client and CAREGiver records in the operating system

· Create a monthly training calendar

· Develop monthly in-service topics to meet CAREGiver and office needs

· Schedule and conduct CAREGiver Training, In-services, and Alzheimer's Training

· Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high-quality matches and extraordinary relationships.

· Schedule and conduct CAREGiver 90 day & annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution

· Develop engagement strategies to promote CAREGiver retention and satisfaction.

· Prepare and publish the monthly newsletter within the deadline

· Develop, plan, and facilitate quarterly CAREGiver Meetings

· Ensure Home Instead standards are met and upheld


  • Health Insurance, Retirement Plan, PTO
  • Family/Team Oriented
  • Work-Life Balance
  • Competitive Salary & Bonuses

Each Home Instead franchise is independently owned and operated.

Home Instead
Full time
Lansing, MI 48917, US