Technical Account Manager

Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential. Xactly delivers a first-of-its-kind, end-to-end Intelligent Revenue platform that enables businesses to accelerate the digital transformation of their revenue operations (RevOps). Xactly pairs rich empirical data and purpose-built AI capabilities in one platform to advance the quality and scope of data-driven decision making through the revenue lifecycle. Xactly empowers growing enterprises to effectively manage their revenue generation. Xactly's Intelligent Revenue platform carries organizations through the full Revenue lifecycle by focusing on planning, territory and quota, incentives, and pipeline management and forecasting from initial strategy development through execution and prioritization of all aspects of revenue optimization. Harnessing the power of AI, Xactly's scalable, cloud-based platform combines great software with the industry's most comprehensive 16-year data set to give customers the trusted insights they need to improve sales performance and grow revenue.

THE OPPORTUNITY

As the Technical Account Manager at Xactly Corporation, you will be managing a portfolio of production customers. You will be responsible for participating in the customer's planning process, leading and implementing plan configuration changes in Xactly Incent, coordinate the configuration for the all other products in the Xactly SPM Product Suite, act as a primary point of contact for escalations and be the advocate on Customer's behalf within Xactly Product Management. Client interactions will typically be at the Director level and above at SMB/Enterprise companies who expect a high level of customer service. We are seeking an individual with strong consulting experience, excellent communication, and customer management skills, preferably from a compensation domain background and experience with any programming language within the confines of a business application. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we're challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.

THE TEAM

Xactly's Professional Services team is a mix of consultants, compensation experts and sales professionals. The team comes from a plethora of industries including SaaS, consulting, financial services and management consulting. They're a group of driven, highly motivated, self-starters who have the ability to adapt quickly and thrive in a fluid start-up culture. They are fast learners, turned compensation consultants with the business-savvy to execute complex projects in all client verticals.
Company
Xactly
Posted
07/20/2021
Type
Full time
Location
Lincoln, NE 68501, US