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Global Operations Agent

PILOT FREIGHT SERVICES is seeking a FULL TIME GLOBAL OPERATIONS AGENT for our NORTHLAKE LOCATION
JOB SUMMARY:  
To be the primary interface between Pilot Freight Services, customers, sales, system operations, partners and  vendors. To provide quality customer service, while meeting company policies and procedures. 

RESPONSIBILITIES:

- International ocean bookings and tracking and tracing
- Providing General Customer Service
- Completing proper paperwork
- Troubleshoot and overcome operational challenges and proactively communicate with clients regarding the status of their freight shipments
- Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments
Posted
07/20/2021
Type
Full time
Location
Indianapolis, IN 46262, US