Lead Host

The Lead Host at Compass Rose is a pivotal part of the team. They are the first impression the guest has of our space and an integral part of creating a memorable dining experience.  Our focus is genuine hospitality, and the host should assist us in guiding guests on culinary adventures.The host is an energetic professional who has an excellent track record in hospitality and who thrives in a fast-paced service environment. They are a high level communicator and an impromptu problem solver. They will use superior customer relations skills to create a warm and welcoming environment for our guests. 


Responsibilities:


  • Preparing the front entrance and bathrooms for guests

  • Flagging all pertinent information in reservations (dining experience, special occasion, allergies, etc)

  • Checking reservations before service to understand the flow of the night

  • Communicating with Chefs & MOD throughout service of guest count, flow or any issues

  • Managing the flow of non-reservation guests (i.e. walk-ins, waitlist)

  • Greeting the guest and directing them to their assigned table with a professional and positive attitude  

  • Responding to guest queries 

  • Informing MOD of all guest complaints 

  • Being of general assistance with service

  • Closing the front area with one last sweep to clean the space, check bathrooms 

  • Understanding that additional areas of responsibility may be required if/ when they are presented


Company
Compass Rose
Posted
07/06/2021
Type
Full time
Salary Range
$31,000.00 - 46,000.00
per Year
Salary range estimated by
Location
Washington DC, DC 20009, US