Wholesale Counterperson

$500 Signing Bonus

As a RIEBES AUTO PARTS Wholesale Counterperson, you are looked at as the face of the retail store and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) – but we do need you to have a background and knowledge of automotive parts. A RIEBES AUTO PARTS Wholesale Counterperson is a great opportunity whether you are looking to spend your career with us, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

What you will be doing:

The primary job function of this position is to provide prompt and courteous service to all customers of Riebes Auto Parts, either over the telephone or through direct contact in the store. The Wholesale counterperson needs to be dedicated to facilitating all of our customers' needs. The wholesale business is conducted in a fast paced, multi tasking environment. Paying attention to detail and the ability to prioritize tasks in an organized and timely manner is essential to your success as a Riebes wholesale Counterperson. The Wholesale Counterperson will work directly with the delivery departments and order pullers. It is important that we all treat each other with respect and cooperate in all functions of our jobs. Success depends on very accurate team work.

This is the right opportunity for you if you:

  • Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
  • Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
  • You are willing to learn all things automotive if you don't have the background in automotive parts.
  • Want to join a team where you can learn and grow your career – the opportunities are endless!

What's in it for you:

  • Awesome people and brand
  • Competitive Pay
  • Outstanding health benefits and 401K
  • Stable company with a family feel
  • A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
  • Great training, and ongoing development with support from multiple leaders/your team

Required Job Skills

  • Minimum 18 years of age
  • Able to be flexible with your schedule including evenings, weekends and holidays
  • Ability to pass a background and drug test prior to hire
  • Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
  • High School Diploma or GED. Technical or Trade school courses or degree. Excellent verbal and written communication skills
  • Interaction with customers is to be at a highly professional and courteous level.
  • Must be functionally literate and capable of understanding and recognizing part numbers.
  • Must be able to recognize billing errors in part numbers and dollar values.
  • Must be able to move heavy objects utilizing equipment such as hand trucks, dollies, pallet jacks, etc., without injury to themselves or others.
  • Must be able to repeatedly bend or stoop to ground level shelves and be able to reach upper shelves with the use of a stool or ladder.
  • Must be able to work on their feet, stand or walk, for their assigned work shift.

Other duties

  • Love fast paced retail environments
  • Great listening skills and empathy for customers
  • Your focus in the wholesale department must be on the customer that you are serving. Your communication is to be respectful and concise at all times. Speak clearly and be certain that you understand everything they are saying. Verify information by repeating it back. It is extremely important that the customer has confidence in your ability and that you possess an understanding of the value of his time.
  • Phones need to be answered quickly. Wholesale customers are usually pressed for time and a long delay in answering the phone is unacceptable. Long periods of being on hold can result in the customer going elsewhere. The correct handling of telephones is a learned skill that needs to be developed.
  • Maintaining a safe and clean workplace is essential to this job. Work areas need to be kept clean as you go and left neat at the end of each shift. You may also be called upon to assist in conducting store inventories, special events, various maintenance jobs, assisting customers in loading products and assisting other employees as needed.
  • Wholesale counter people may be called on at any time to assist at the retail counter, conduct inventories, or perform general housekeeping tasks as needed by management.
  • At all times, including after successful completion of the introductory period, employment with the Company is considered to be at-will and the employment relationship may be terminated at any time for any lawful reason by either party.

Full time
Auburn, CA 95604, US