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Sr. Client Executive, RCM - (IA, MN, WI, SD, ND)

  • The Senior Client Executive will create and drive to completion customer specific revenue retention and growth strategies for top tier assigned clients across multiple types of accounts (Revenue Cycle Management, Print and Payments) leveraging operational efficiency/utilization reviews, sales opportunity qualification &/or close, facilitation of training, assistance with onboarding processes, & strategic planning.

         

 What will be my duties and responsibilities in this job?

  • Serve as customer operational expert for all aspects of top tier assigned customers across multiple types of accounts (RCM and/or Print/Payment) for both for existing and potential areas of partnership.            
  • Coordinate operational and strategic activities internally to improve customer experience and strengthen corporate processes across Onboarding, Support, Sales, Customer Experience, Business Intelligence, Product, IT, Customer Communications, Billing, & Finance.  Responsible for coordination of activity across legacy organizations.
  • Maintain and expand relational footprint within assigned clients, focus but not limited to, Manager, Director, and VP contacts.
  • Responsible for customer satisfaction and cultivation of references at each client within assigned portfolio.
  • Create and deliver Business Reviews with all assigned clients per corporate guidelines.
  • Create Territory Level and Client level account plans

What are the requirements needed for this position?

  • Bachelor’s Degree or equivalent experience
  • Minimum of 7 years account management experience with a minimum of 4 years specific experience large health care organizations or large enterprise-wide healthcare software systems in revenue cycle, financial payment solutions, chargemaster, revenue integrity experience is preferred upselling, cross selling end to end revenue cycle software solutions and managing and retain clients
  • Demonstrated track record & proven quota performance
  • Experience selling into the Hospital/IDN’s

What other skills/experience would be helpful to have?

  • Experience selling at C-Suite level, VP or Director
  • HFMA CRCR Certification or willing to obtain

What are the working conditions and physical requirements of this job?

  • General office demands

How much should I expect to travel?

  • Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
  • You will be required to travel 50%. Current State: We are all working virtual now.
  • Territory: IA, MN, WI, ND and SD and we will consider candidates in AR or LA.
  • This is a remote/virtual position

#southeast

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! 

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

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Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Posted
06/04/2021
Salary Range
$82,000.00 - 133,000.00
per Year
Salary range estimated by
Location
Ankeny, IA 50021, US