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Collections Representative

THE COMPANY

B-Stock is the world’s largest online marketplace for returned, excess, and other liquidation merchandise. Our customers range from SMB to the world’s largest brands and retailers (including all ten of the top 10 U.S. retailers). Led by eBay veterans, B-Stock completes over 200,000 transactions per year, selling 135 million items annually, making us a clear leader in the space.

The amount of inventory that is returned or unsold each year is growing very rapidly; in 2020, the value of this merchandise was estimated at $500 billion. Much of it ends up being liquidated for pennies on the dollar; some of it is even destroyed or landfilled. We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. The B-Stock platform gives buyers a simple and direct way to buy valuable products, and offers sellers a trusted replacement for traditional liquidation and a critical boost in operational efficiency.

Backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock runs lean, fast, and shows no signs of slowing down. Our core values (teamwork, honesty, humor, and the passion to build something great) have shaped the company we are today and will certainly drive our success for many years to come. For more information, visit www.bstock.com/careers/


JOB SUMMARY

Performs a variety of accounting duties per established policies and procedures. This Collections Representative role will primarily be assisting with accounts receivable.


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

  • Make outbound/receive inbound correspondence to/from customers
  • Assist the team in carrying out collections and reporting activities to ensure timely receipt of order payments
  • Provide customer service support regarding payments, refunds, account adjustments, client discrepancies, and short payments
  • Follow established procedures for processing receipts
  • This position will utilize B-Stock's online administrative system to track outstanding orders, enable or disable a customer's bidding and site eligibility, process incoming payments, record any collection notes, and cancel orders when necessary
  • Actively seek ways to help strengthen the team and organizational performance
  • Perform other assigned tasks and duties as necessary to support the Accounting Department


MINIMUM QUALIFICATIONS, SKILLS & ABILITIES

  • High school diploma or GED with 2 years of experiences in Collections or Accounts Receivable handing collections as part of the job
  • Experience with NetSuite
  • Ability to read, sort, check, count, and verify numbers
  • Computer data entry skills
  • Good interpersonal, verbal, written & telephone skills
  • Clerical, word processing, and/or office skills
  • Strong organizational skills and ability to prioritize workload to meet tight deadlines in a fast-paced and dynamic work environment
  • Great attention to detail
  • Ability to work independently, as well as part of a team, and on multiple projects

PREFERRED QUALIFICATIONS, SKILLS & ABILITIES

  • MS Word and MS Excel a plus


OUR VALUES

Make Each Dollar Count
Whether it’s the recovery amount or a buyer’s budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.

Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We’re not afraid to let loose and laugh (often at ourselves).

Do The Hard Things Today That Will Pay Off Tomorrow
We’re willing to sacrifice and endure, fail and adapt to reach our long-term goals.

Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won’t succeed.

Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.


EMPLOYEE BENEFITS

  • Competitive compensation packages including bonus and options
  • Medical, dental, and vision benefits
  • Paid Time Off, telecommuting and matching 401(K)
  • Support for continuing education
  • Team off-sites, social events and extracurricular activities are a staple
  • Snacks, drinks, and the occasional box of donuts


No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.

US Work Authorization required.





PI137772588

Posted
05/27/2021
Type
Full time
Salary Range
$32,000.00 - 43,000.00
per Year
Salary range estimated by
Location
Belmont, CA 94002, US