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CUSTOMER RELATIONS SPECIALIST

Customer Relations Specialist

Minuteman International is an exciting place, filled with many opportunities for career growth! We are the fastest growing manufacturer in our product category. Our wide range of industrial and commercial products are used to protect the health and safety of workers in some of the world's most severe and dangerous environments. In addition, many of our products are being used to minimize environmental impact. Our solutions include: autonomous equipment, fossil fuel alternatives and water saving technology. Over 90% of our equipment is sold through our extensive dealer network.

As a Customer Relations Specialist at Minuteman International, you will support and help grow the distribution/dealer network in North America. This is an extremely important position as you will be directly communicating with ALL levels of our customers: dealers, end-users, operators, and the Minuteman International sales team.

The right individual will be motivated to excel in a business environment driven by customer service excellence.

Responsibilities:

· Answer incoming calls and e-mail inquiries from customers and sales representatives

· Prepare invoices & credits

· Follow up on promised ship dates

· Expedite orders, adjust for add-ons and corrections

· Prepare documents needed for domestic and international shipments

· Investigate and resolve customer complaints

· Build customer loyalty and satisfaction by collaborating with our outside sales team





PI137731750

Posted
05/27/2021
Type
Full time
Compensation
$50.00
per Year
Location
Pingree Grove, IL 60140, US