Window Service Specialist

Description:

ABOUT THE ROLE


Expert level product knowledge in Window Department offerings including Alliance, Anderson and Sierra Pacific


Attention to detail and excellent communication


Quote assistance


Must be comfortable with computers


Vendor specific installation methods, warranties and service policies/procedures.


High level understanding of basic construction methods.


Work closely with sales team to maximize each account's potential.


Explore opportunities to elevate builders to new categories and to make them more profitable.


Work directly with the builder/homeowner during product selections when possible.


Use your skills and confidence to become a valued and trusted consultant.


Work closely with vendors and their representatives on training, builder conversation, service work and price negotiation.


Become an expert on competitive product and specifically the differences between "us and them".


Ensure that service issues are addressed within 48 hours. "48 hour solution resolution"


Within 12 months, will be responsible for managing all service inquiries and requests.


Answer customer service phone calls and assist walk-in customers with a smile!


*This role can be established at any one of the following retail locations: Berlin Brookfield, Campbellsport, Columbus, Kiel, or Wrightstown.



YOUR PRIOR WORK EXPERIENCE


It would be great if your experience encompasses these four things:


Your background involves putting customers first


You have been a HUGE contributor to the success of a team


You are known to be the point person for product knowledge


You are uniquely you and bring something to the table that no one else can. You have done some great things that don't necessarily fall into the career path above but that's what makes you cool! Tell us why you would be great for this job anyway!


Are you able to fulfill all the requirements? We are sure you don't. You should apply anyway! We have the best training facilities and mentors anywhere. We can train you if you have the right personality.


PM19

. Requirements:






PI134681846

Posted
04/22/2021
Type
Full time
Salary Range
$26,000.00 - 41,000.00
per Year
Salary range estimated by
Location
CAMPBELLSPORT, WI 53010, US