Logistics Account Specialist

Logistics done differently.

At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. As the Logistics Account Specialist, you will be the critical link between XPO and its customers and carriers. We’ll count on your positive attitude and professionalism to foster a strong and successful client relationship. If you’re ready to take your career to the next level, we have the opportunity for you to grow with XPO.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:

  • Manage relationships with domestic and international customers
  • Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
  • Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
  • Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
  • Audit QMS documents
  • Participate in managing quality systems and continuously improving processes within the facility
  • Contribute to quarterly business reviews and presentations

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree in related field or equivalent related work or military experience
  • 1 year of experience in supply chain management
  • Expert-level experience with Microsoft Office (Excel)
  • Government program requirements and federal law require U.S. person status

It’d be great if you also have:

  • Bilingual English/Chinese
  • 3 years of experience in manufacturing planning
  • Experience with multiple ERP and MRP systems (Oracle/SAP preferred)
  • Experience working in an aerospace environment
  • Strong problem-solving skills

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

XPO Logistics
Salary Range
$36,000.00 - 52,000.00
per Year
Salary range estimated by
Everett, WA 98204, US