DevOps Engineer, Zoro

Company Summary: is an eCommerce company that sells business supplies, equipment, and tools—but we’re much more than just a website. We’re a team of people who win and lose together (we prefer winning!). Since 2011, Zoro has been working hard to make it easy for our customers to purchase everything they need to make their businesses go. Zoro currently offers over 6 million products, fast and free shipping, no-hassle returns, and exceptional customer service. We’ve grown quickly in a short time, recently surpassing 400 team members and reaching annual revenue of over $500 million. Add to that our award-winning culture—we were named a Great Place to Work for 2019-20, among other accolades—and we think Zoro is a pretty amazing place to work and grow.


Primary Function:

The DevOps Engineer is responsible for working with key stakeholders to help define our multi-cloud strategy, and delivering those capabilities through modern automation tools, principles, and patterns. Responsibilities will include 'cloud-native' platform advocacy to enhance features and improve adoption. The DevOps Engineer will work closely with other DevOps Engineers, Software Engineers, Big Data Engineers, and Architects. DevOps resides within the IT Infrastructure and Operations area.


Skills & Qualifications:

  • Hands-on experience engineering, deploying, and managing pipelines in an enterprise scale environment utilizing Jenkins, CircleCI, TeamCity, or any other build automation tool.
  • Experience with the commonly used managed services in cloud-native environments (GCP, AWS, Azure) with a working knowledge of their CLIs.
  • Proficient with scripting and IaC languages to automate tasks/services (e.g. Bash, Python, Groovy, Ansible, Terraform, CloudFormation, etc.).
  • Experience setting up the infrastructure, processes, and tools for container-based development and deployment (e.g. Docker, Kubernetes, Helm, Tiller).
  • Understanding of web servers and their associated tools such as Nginx, Gunicorn, IIS, Django, etc.
  • Skilled using messaging queues such as Kafka, RabbitMQ, Redis, Pub/Sub, etc.
  • Knowledge of IP networking, VPNs, VPCs, DNS, load balancers, security groups, and firewalls.
  • Experience with data archiving, backup and disaster recovery using managed cloud services.
  • Administer and rotate secrets/keys using a KMS to adhere to security compliance guidelines.
  • Incorporate security tools, scans, and quality gates into the pipelines to adhere to PCI/SOX.
  • Experience using application and network diagnostic and monitoring tools to understand the existing application and network workloads (e.g. Supervisor, Systemd, CloudWatch, Stackdriver, Zabbix).
  • Experience with source control tooling, such as TFS or GIT, in a team environment.
  • Take part in the production environment support rotation (via pager), escalating issues as warranted.



Minimum Requirements:

  • Bachelor’s Degree in OMIS, MIS, CIS, CS or equivalent related experience.
  • 1-5 years’ experience in application development or preferably DevOps/SRE experience.
  • Knowledge of the DevOps culture, principles and DevOps frameworks.
  • An enjoyment of technical challenges and eagerness to explore new approaches.
  • An Agile mindset with the ability to adapt to changing priorities and requirements.
  • Fault analysis/determination and problem-solving skills is a must.
  • Ability to effectively communicate technical issues and status to technical and non-technical audiences.
  • Excellent communication, and documentation skills leveraging the Atlassian Stack (JIRA, Confluence).
  • An understanding of production environments, including the requirement for high availability and team oriented 24x7 support capabilities.
  • A willingness to ask for help and the ability to communicate what you need to do your best work.
  • Military education or experience may be considered in lieu of civilian requirements listed.


Final note:  
We share a commitment to our Zoro values – Win & Lose Together (We prefer winning!), Take Ownership, We Are Transparent, and Aspire to be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective.


Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



Salary Range
$81,000.00 - 109,000.00
per Year
Salary range estimated by
CHICAGO, IL 60603-4013, US