Care Team Assistant (full-time, multiple positions)

Location: LOC_MAIN-Main Hospital 

Req ID: 91475

Shift: Any

Employment Status: Regular - Full Time 

Job Summary

This role serves as an integral member of the inpatient medical team by assisting the providers with various non-clinical duties, including coordination of telemedicine visits (at the King of Prussia location only). The goal of the role is to help the physicians and nursing staff work at the highest scope of their practice, ultimately improving the quality of care provided to the patients hospitalized at the Children’s Hospital of Philadelphia.


This position works directly with the interdisciplinary team members as well as the patients/families, allowing for a unique opportunity to gain invaluable clinical exposure in an inpatient pediatric setting. This role is also a key participant in multiple hospital-wide initiatives related to quality improvement and capacity management with opportunities for involvement in projects that could potentially lead to academic presentations and/or publications.


This posting is for multiple positions across inpatient medical units and ICUs at the University City campus and King of Prussia campus. Shift requirements may include day, evening, and weekend. 

Job Responsibilities

The specific responsibilities vary based on the team/unit, but the general duties include:


  • Participating in patient care rounds daily as a member of the inpatient medical team
  • Inviting family members and bedside nurses to participate in patient discussion during rounds to promote engagement and family-centered approach
  • Keeping track of rounding times to help identify barriers to timeliness and rounding efficiency
  • Obtaining medical records/test results from the emergency department and referring hospitals   
  • Helping notify the patients’ primary care providers of their patients’ admissions to CHOP via phone or EPIC messaging
  • Greeting newly admitted patients and their families upon arrival to the inpatient floor and providing education on the CHOP care model as well as family-centered rounds
  • Helping the primary team schedule family/subspecialty meetings
  • Working with medical team to expedite patient discharges. 
  • Calling IT Support (4-HELP) for technical issues with team computers 


Duties that are not permitted include:


  • Providing clinical guidance or medical care to the hospitalized patients
  • Obtaining vital signs
  • Administering medications
  • Performing procedures 
  • Writing notes and placing orders in EPIC
Job Responsibilities (Continued) Job Responsibilities (Continued) Required Licenses, Certifications, Registrations Required Education and Experience

Required Education: Bachelor’s Degree

Preferred Education, Experience & Cert/Lic

Preferred Experience: One (1) year in the Health Care industry

Additional Technical Requirements

The individual must be proficient in English. Individual attributes targeted during interviews include applicants who are energetic, well-organized, fast-learners, and forward-thinking in terms of anticipating patient/team needs. The individual should be comfortable working with computers and an electronic medical record system. 


The individual must complete a comprehensive training curriculum (e.g. medical terminology, HIPPA, electronic medical records). Clinical training will be completed under the direct supervision and guidance of the supervisor and CHOP physicians. The individual will need to meet the established markers for proficiency and competency throughout employment. 


Other requirements include: 

  • Ability to maintain quality control standards
  • Ability to read, understand and respond to detailed oral and written instructions
  • Ability to react and communicate clearly, calmly and effectively
  • Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a hospital setting
  • Working knowledge of infection control procedures and safety precautions
  • Ability to establish and maintain effective working relationships with patients and clinic staff
  • Ability to work effectively in a team

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 



Salary Range
$26,000.00 - 44,000.00
per Year
Salary range estimated by
Philadelphia, PA 19104, US