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Warehouse, Shipping & Receiving


General Responsibilities

Working within our distribution center, the need for work coverage will vary based on the volume of orders, receiving incoming freight and other factors. Any Warehouse Associate may be asked to perform tasks within the warehouse including picking, staging, put away or may be assigned to a delivery vehicle to assist drivers with customer deliveries.

The hourly pay for this position is $16.00/hr.

Essential Duties and Responsibilities


  • Know location of all stock in warehouse
  • Check merchandise in against receiving ticket
  • Record damage of faulty material
  • Pick and/or put away product
  • Pick orders for shipment
  • Assist in loading and unloading trucks
  • Prepare return tickets or warranty material
  • Continue to learn and be able to identify various products
  • Keep aisles and work areas neat and clean
  • Keep warehouse in a neat and orderly manner
  • Meet performance expectations for quality and quantity
  • Perform all job duties in a safe manner and report safety concerns to DC Operations Manager


  • Operate the equipment safely and to ensure each load is complete and properly secured at all times
  • Be Responsible for all electronic communication while truck is in motion, drivers are not allowed by law to use cell phone while truck is in motion, also responsible for GPS programming and assisting driver with best route
  • Remain alert for changing road conditions, hazards, low bridges etc, also must exit vehicle and assist driver whenever truck is backing up, parking, moving close to a structure, always watching for obstructions, wires, tree branches etc, no texting or non-company issued electronic devices are to be used while in the vehicle
  • Assist driver in bringing items into customers location, being careful not to cause damage to merchandise or property, always being courteous and professional
  • Assist driver when picking up merchandise from customers or vendors, always check merchandise against sales order or packing slip and inspect for damage before leaving site
  • Be physically fit and able to perform daily deliveries
  • Be able to lift 45-60 lbs. Up to 100 lbs. with a 2-person lift
  • Have good communication and customer service skills
  • Be able to read and comprehend English, bi-lingual helpful
  • Be able to use handheld devices for delivery recordkeeping as well as check texts and emails as needed
. Requirements:

Knowledge, Skills and Abilities

  • Able to read and write legibly
  • Basic keyboard and PC skills
  • Able to manage mobile device for deliveries or scanning
  • Be a problem solver
  • Organized and neat approach to job tasks
  • Able to work in a fast-paced environment
  • Able to work harmoniously with co-workers within all departments
  • Able to maintain the goodwill of the company's customers and potential customers

Education and Experience

  • Minimum one-year experience in a warehouse or service environment

Physical Requirements

  • Able to lift and/or pull 75 lbs independently; 2 person lifts greater than 75+
  • Able to read and speak English. Bi-lingual helpful.
  • Able to walk and stand for long periods of time
  • Able to walk, stand on uneven, hard surfaces
  • Able to climb (ladders, truck)
  • Able to operate/learn to operate a fork truck safely
  • Able to work in varying temperature environment
  • Neat in appearance

The Norfolk Companies was founded in 1934. We have been in business for over 85 years and continue to grow year after year. Come and be part of this fun, fast paced, family atmosphere. The Norfolk Companies consists of Norfolk Hardware and Home Center, Norfolk Kitchen and Bath, and Northeast Cabinet and Countertop Distributors. Norfolk Hardware and Home Center is a full-service hardware store and home center located in Boston. Northeast Cabinet and Countertop Distributors is a manufacturing business specializing in the production of cabinets, countertops, and custom case work.

The Norfolk Companies provide competitive benefits including medical & dental insurance, 401k with a generous company match, Paid Time Off, uniforms, free company fitness center (at our Braintree location) and voluntary vision, life & short-term disability insurance



Full time
Salary Range
$28,000.00 - 32,000.00
per Year
Salary range estimated by
Braintree, MA 02184, US