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FOH Supervisor/AGM

Description:

At Tennessees Patio in Quincy, IL, we value our work family above all else! Our goal for you as a Tennessees Patio employee is to allow your personality to shine and make it a great place to work, all while exceeding guest expectations.


As a FOH Supervisor/AGM, you'll serve as a key member of our Tennessees Patio leadership team. You will be responsible for ensuring that the restaurant meets our commitments to customer service, team member enjoyment and high standards in a busy environment.


RESPONSIBILITIES

  • Ensure customer experiences are at or above our standards.
  • Serve as a brand ambassador with a presence that helps ensure every customer receives an excellent experience that compels them to return.
  • Observe that processes are followed and identify and suggest opportunities for improvement.
  • Conduct a smooth opening, transfer of shifts and/or closing that makes sure the restaurant continually serves customers at our standards from open to close.
  • Oversee that all team members are fulfilling their job duties.
  • Have a strong understanding of Tennessees Patio's products, offerings and events.
  • Ensure the team member experience is fun, safe and enriching.
  • Lead in a manner consistent with Tennessees Patio's values that provides an upbeat and supportive climate for our team.
  • Help staff address difficult circumstances and minimize stress in a busy environment.
  • Communicate well with all employees and serve as a teammate with the kitchen team.
  • Verify IL break policies and scheduling requirements are adhered to.
  • Identify any repair needs or ongoing scheduling challenges that can be improved and seek solutions.
. Requirements:
  • High School Diploma or equivalent preferred
  • Food Handler's Certification and Liquor License if required by IL Food Safety Regulations
  • Meets state minimum age to serve alcohol
  • Positive, engaging personality and professional appearance
  • Exceptional leadership, interpersonal, communication skills
  • Strong task and time management abilities
  • Ability to stand, walk, bend, etc. for extended periods, and lift up to 25 lbs.
Join for the Fun, Stay for the Career!If you are looking for a fun, fulfilling workplace surrounded by an amazing team, apply today!


PM20





PI133478754

Posted
04/07/2021
Type
Full time
Location
Quincy, IL 62301, US