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Quality Manager

Genesis Seating, a division of Leggett & Platt, Incorporated, is seeking a Quality Manager.


What you’ll do

In this position, you will be responsible for ensuring customer quality specifications are established and adhered to by developing, enhancing, and supporting the Genesis Seating, Inc. Quality System through the utilization of continuous improvement problem solving tools. Other responsibilities include, but are not limited to:


  • Lead and/or facilitate problem solving teams for process related quality concerns, i.e. Corrective Actions and Preventive Actions.
  • Communicate all customer quality issues to management staff and shop floor, i.e. PPMs.
  • Responsible for customer returns including reporting incidents, tracking of corrective actions, and management of financial reconciliation. 
  • Drive cost improvements through all levels of the organization.
  • Support product launches in the capacity of setting up quality documentation, training, and layout optimization.
  • Visit vendor and customer locations as needed. 


Minimum qualifications

  • Four-year college or university program certificate and a minimum of 5+ years in Quality, or 10+ years related experience and/or training, or equivalent combination of education and experience.
  • Working knowledge of MS Office Suite in general, but proficient in using Excel and producing presentations using Power Point.


Preferred Qualifications

  • Quality certificates such as CQE are encouraged, but not required.


Who we are and what we offer


Our comprehensive benefits package includes: medical, dental, vision, 401(k) with match, stock plans, employee discounts, and more.


Since 1883, Leggett & Platt (NYSE: LEG) has been creating a wide variety of innovative products that can be found in most homes, offices, and automobiles. Today our growing 137-year-old company is comprised of 15 business units and 140 facilities located in 18 countries. We’re not just hiring, we’re building a better company. Learn more about what Leggett life is like here:


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Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

Salary Range
$60,000.00 - 102,000.00
per Year
Salary range estimated by
Grand Rapids, MI 49501, US