Front of House Food Service Worker

Position: Front of House Food Service Worker

Brand/Sector: BenchConnect, a sector of Compass Group North America

Job Type: Gig/On-Call/On-Demand

Location: Chicago, IL - including surrounding suburbs

Who We Are: BenchConnect is a division of the leading food and support services organization in North America, Compass Group. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. We strive for the highest quality results, while treating our associates, suppliers, and the local communities we engage in with respect. We aim to connect proven hospitality professionals with interim roles for special events, catering gigs, as well as on-demand day of opportunities within our own internal network of top-grade operations. We strive to match our operators with the strongest performance-ready team members available, while providing talented hospitality professionals the opportunity to come off the bench and work where they want, when they want!

Who You Are: Fun and enthusiastic gig seeker who has a love for customer service. We are looking for talented individuals that have prior experience working in the food service industry.

Job Responsibilities:

• Serves customers in an efficient and friendly manner following outlined steps of service.
• Resolves customer concerns and relays relevant information to supervisor.
• Interacts with co-workers to ensure compliance with company service standards, and inventory and cash control procedures.
• Ensures compliance with all sanitation and safety requirements.
• Performs other duties and functions as assigned.

Required qualifications:

• 18 years or older
• Legally authorized to work in the United States
• Available to work: on call
• Willing to travel locally
• Willing to wear face mask
• Access to personal devices for work: smartphone - any type
• Comfortable handling customer complaints

Preferred qualifications:

• Available to work: holidays
• Available to work: weekends
• 1+ year of experience in the food & restaurant industry
• Restaurant front of house skills: front counter
• Restaurant front of house skills: bartending
• Restaurant front of house skills: serving in fast casual
• Restaurant front of house skills: serving in fine dining
• Restaurant front of house skills: catering service
• Restaurant front of house skills: point of sale (POS) operation