The Technical Support Representative provides technical assistance to the company’s external customers such as product end users, certifiers, lab technicians, lab managers, safety officers, and prospective customers by answering their complex technical questions concerning our products and supply parts. In addition, the position provides technical assistance to TBC’s Marketing, Sales, and Customer service personnel. Coordinate the repair and maintenance of our products under warranty and assist the customer in this area when they are not.
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PI129338379