Technical Trainer- JDA Superuser

Interested in joining a dynamic and growing 3PL as a Technical Trainer specializing as JDA Superuser? Our team, based in Fairburn, GA, is looking for a motivated and experienced colleague with a strong background in training methodics. In this role, our Technical Trainer will work with management to properly train site personnnel for upcoming WMS implementations and at existing sites when necessary. They will also provide first level support for on-site go-lives as well as post go-live by troubleshooting and resolving regular service desk tickets. Will also laise with and escalate to second level application and infrstructure support as needed. Interested? Apply today!

About the Role

How you will contribute

  • Process Analysis – provide input on processes from a quality perspective, aid in implementation of new processes.
  • Coordinate, provide and follow up training for employees following the company’s training process.
  • Coordinate training activities for new hires, cross training and training as a result of corrective actions.
  • Actively coach the organization concerning training effectiveness with tools and reports.
  • Generate, interpret, analyze, and communicate results using management tools, graphs, and reports.
  • Other duties as assigned.


Your Key Qualifications

  • High school diploma; college degree is preferred.
  • Experience working in returns or logistics environment working in a quality or training capacity.
  • Proficiency on computers and Microsoft Office products.
  • Above average interpersonal, organizational and communication skills - written and oral to deal with a wide range of customers-both internal and external.
  • Proficiency on computers and Microsoft Office products.

At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.


syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About syncreon
syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit


Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.

Salary Range
$43,000.00 - 71,000.00
per Year
Salary range estimated by
Fairburn, GA 30213, US