Claims Operations Internship (June 2021)

Alternate Locations: Atlanta, GA (Georgia); Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Omaha, NE (Nebraska); Phoenix, AZ (Arizona)

Relocation assistance is not available for this opportunity.

 

Level: N/A 

Requisition #64605

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

 

Overview

 

Lincoln Financial Group’s Corporate Internship Program is an exciting opportunity where careers are launched, and talent is discovered. During this 9-week summer program, you will have the opportunity to:

Add value to the organization through meaningful work

  • Participate in a variety of developmental experiences
  • Gain exposure to senior executives and build a valuable network of peers, managers, and leaders across the company
  • Acquire knowledge of key businesses through enterprise-wide exposure
  • Work directly with a mentor to receive ongoing coaching and feedback

 

The Role
Claims is the cornerstone of our value proposition in the Group Benefits market. As a Claims Operations intern, you will be embedded in the Short Term Disability and Leave organization; you’ll have the opportunity to learn about Group Protection’s claims case management philosophy, how Claims management impacts the business’s overall financial results, and how we partner with other teams in Claims, as well as cross-functionally to support strategic goals and measures of success.

 

Duties and Responsibilities

  • Delivers routine Claims work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.
  • Supports and promotes change management and/or departmental/enterprise initiatives within Claims.
  • Meets or exceeds departmental quality and service standards.
  • Follows processes for consistent case management, including creation and maintenance of action plans that outline timing of follow-up activities and key decisions to effectively administer policy provisions.
  • Contributes to key strategic initiatives as defined by Leadership

 

Other Skills and Abilities

  • Ability to work with others in a team environment.
  • Demonstrates solid relationship management skills with internal and/or external clients (e.g. management, peers, colleagues, customers, etc.).
  • Demonstrates ability to work in a fast-paced environment.
  • Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
  • Demonstrates strong interpersonal skills with a collaborative style.
  • Demonstrates the ability to use sound judgment and discretion regarding confidential information.
  • Finds common ground and can gain collaboration among management, colleagues and peers.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Successfully completes regulatory and job training requirements.

 

What we look for in candidates:

  • Rising college junior or senior
  • A minimum GPA of 3.0
  • Demonstrated leadership potential
  • Self-motivated and results-oriented
  • Exceptional communication skills
  • Effective networking skills
  • Demonstrated critical thinking and problem-solving skills
  • Ability to deal with change and ambiguity in a fast-paced environment
  • Must reside in one of our Claims Office locations or be willing to relocate for summer program
  • Authorization to work in the United States without sponsorship 

 

As a program participant you will earn a competitive salary as you gain valuable work experience. 
Upon program completion, we work closely with you and Leadership to identify potential future employment opportunities at Lincoln Financial Group that align with business needs and your personal career aspirations. 

 

 

 

 

Office Hours

Have Questions about the Internship? Click here to register for our upcoming Office Hours where you can chat 1:1 (no video required!) with a Recruiter. 

 

 

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

 

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

 

 

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

 

 

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Posted
11/04/2020
Salary Range
$21,000.00 - 29,000.00
per Year
Salary range estimated by
Location
Charlotte, NC 28201, US