Intranet Communications Specialist

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

Provide project management for all intranet-related initiatives including governance, publisher support/training and design of new features to streamline business practices, increase internal communication, and enhance knowledge management. This work includes, but is not limited to: concepts, requirements gathering, documentation, development, testing, training, and delivery.  




  • Create portal project plans and manage projects through completion; serve as point of contact for all portal content managers and owners.
  • Develop and implement dynamic intranet marketing plan to drive user traffic; measure traffic and augment marketing plan as required.
  • Develop and oversee governance guidelines.  Ensure content and graphics adhere to intranet governance standards and are delivered in a timely fashion.
  • Maintain, create and modify pages and content for Global intranet.  In coordination with intranet strategic team, provide editorial oversight of content.
  • Work with team to develop, implement, and update the company’s intranet portal web design strategies.
  • Provide training and support to users and content owners for self-service development and maintenance of site sub-sections, collaborative spaces, graphics and video/media streaming.
  • Provide consultation and expert advice to business units interested in utilizing web based technology for communication or collaboration purposes.
  • Perform all other related duties as assigned. 


  • Bachelor’s degree (B.A./B.S.) or equivalent in communications, web technologies, marketing or related discipline.
  • Two to four years related experience in corporate communications with a focus on internal audiences and intranet development.  
  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
  • Strong written, verbal communications, and marketing skills required.  
  • Proficiency in creating word-processed documents, spreadsheets and presentations required.  
  • SharePoint Online or equivalent and image editing skills required.  Photoshop and other Microsoft 365 application skills preferred.
  •  Regularly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  •  Regularly provides information to and receives information from/through various technologies, media, sources and contacts. Must be able to accurately exchange accurate information in these situations.
  • This position requires occasional domestic travel.

About Corporate Functions 

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.


With over 17,000 employees within 80 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62.


At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.


Equal Employment Opportunity 


Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet




Salary Range
$37,000.00 - 60,000.00
per Year
Salary range estimated by
Wilmington, MA 01887, US