Project Specialist

Accelerate Your Career

Drive global technology

 

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   

 

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

 

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

Position Summary

 

Responsible for consultation, preparation, install and presentation of complex laser forms to clients and obtaining approval from clients to ensure a smooth and timely installation. 

 

Position Responsibilities & Essential functions

 

  • Consults with clients and follows up on complex outstanding forms orders/issues. (40%)
  • Prepares and installs laser forms or proofs for clients by proofreading, copying for client file, and / or sending to clients.  (25%)
  • Researches order status for client and other CDK associates, obtaining order clarification for Laser Forms Design (LFD) and addressing issues as necessary. (15%)
  • Provides feedback to design and build teams for form changes or form approvals based on client requests, ensuring that files and databases are current. (10%)
  • Works with field personnel to meet/exceed installation dates through proper communication with clients and internal departments.   (5%)
  • Prepares periodic reports and performs other related duties as assigned. (5%)                                                                              

 

Qualifications & Job Requirements

 

  • Ability to communicate effectively over the phone and in writing in a way that is appropriate for a business environment
  • Advanced typing skills.
  • Solid customer service skills.
  • Logical deductive reasoning skills.
  • Must be well organized and detail oriented.
  • Solid follow-up skills.
  • Demonstrated time management and completion of tasks to a definite deadline.
  • Ability to adapt to shifting priorities and be able to handle multiple tasks simultaneously.
  • Ability to work in a fast paced environment.
  • Ability to work as a team member with limited supervision.
  • Must be able to operate PC and MS Office software products, such as Word and Excel or equivalent.
  • Must be able to work Monday - Friday. 8 a.m. - 5 p.m. (flexible).

 

PREFERRED ATTRIBUTES

 

  • Automotive industry experience desired
  • Equivalent IT Background or experience preferred
  • Bachelor’s degree or equivalent experience preferred
  • 3 yrs of demonstrated project coordination experience in a technical environment

 

CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Company
CDK
Posted
11/03/2020
Salary Range
$45,000.00 - 73,000.00
per Year
Salary range estimated by
Location
Cincinnati, OH 00000, US