Field Service Representative - Ready Mixed Concrete - Omaha, NE



Job ID:  219922

Ready Mixed Concrete Co., A CRH Company, has been the premiere concrete supplier in the Omaha-Council Bluffs metro area since 1929. With state-of-the-art production and delivery, Ready Mixed supplies all types of projects from highly technical commercial construction and high-volume paving to residential projects.  


Position Overview


This is a skilled position requiring the individual to manage a variety of functions related to the Ready-Mixed production and delivery operations.  The individual must have a good understanding of construction, Ready-Mixed concrete and operations as they relate to transportation. Employee will assist with the safe utilization of trucking resources and personnel and regular reports reflecting status of the RMC delivery process. This position will occasionally be responsible for the safe sampling and testing of ready-mixed concrete materials including proper collection of materials to be tested, proper and accurate analysis of the materials, and accurate reporting and documentation of results.  Position reports to the RMC Sales Manager. Driving of a company vehicle will be required.

Key Responsibilities (Essential Duties and Functions)

  • Ensuring the overall safety of transportation personnel and the general public
  • Have a working knowledge of state DOT and governing agency job specifications.  
  • Must be customer service oriented, both internally and externally.
  • Must be familiar with company mixer truck capacities and abilities.
  • Maintain professional demeanor in stressful conditions.
  • Works directly with RMC operations to ensure the overall safety of the transportation and delivery of Ready-Mixed concrete through constant daily monitoring and efficient methods.
  • Must have the ability to familiarize with the delivery areas as well as assist drivers.
  • Ability to perform project test procedures relative to individual levels of certification in testing construction materials, hold ACI Field Level I Certification.
  • Perform sampling, testing and reporting procedures according to established protocol, having the ability to test construction material samples and recording test results in a timely and accurate manner.
  • Promptly report non-compliant tests to batch plant personnel and quality control management.
  • Calculate chemical adjustments and dose loads accordingly.
  • Perform daily housekeeping operations and maintain a clean and presentable vehicle.
  • Properly follow all company policies and MSHA & OSHA regulations for safe working procedures and environmental best practices.  Report any problems to the Foreman, Superintendent, Safety Manager, or Human Resources Manager.
  • Perform job tasks in accordance with industry best practices and requirements of the equipment (lifting, carrying, sitting, walking, and climbing).
  • Perform other job-related duties as assigned by supervisor.
  • Be able and willing to work flexible hours including overtime and/or nights as job needs arise.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.


  • High school diploma or general education degree (GED) preferred
  • One to two years prior experience preferred. 


Work Requirements

  • Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. 
  • Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute, rate, ration, percent, and interpret bar graphs.
  • Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization
  • Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instruction.
  • Ability to work well with others in a group or one on one setting.
  • To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software as well as the use of Microsoft Office. (Outlook Email, Word, and Excel)
  • May be subject to drug testing, medical exams and physical agility testing.


Knowledge/Skill Requirements

  • Must have a current ACI Field Level I
  • Must have a current and valid driver’s license with a good driving record.


Key Competencies

  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs.
  • Teamwork - Contributes to building a positive team spirit. Great student as well as a great teacher.  
  • Judgment - Exhibits sound and accurate judgment.
  • Planning/Organizing - Uses time efficiently.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time.
  • Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
  • Initiative - Asks for and offers help when needed.
  • Innovation - Generates suggestions for improving work.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance
  • Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.



Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently required to sit, climb, and use hands to signal and handle equipment. The employee is occasionally required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders.  The employee must occasionally lift and/or move anywhere up to 50-75 lbs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Task outline

  • Full wheel barrow (push/pull)  – 123.5 lb. (occasionally)
  • Aluminum chute – 28 lb.  (occasionally)
  • Steel chute – 55 lb. (occasionally)
  • Cylinders – 5 -35lbs (frequent, bend, lift – floor to waist, lift/stretch waist level to move)
  • Tests at the tailgate – bend, stretch, lift up to 50lbs (loaded air pot)
  • Climb – must be able to climb and lift overhead up to 3 gallons 25-30lbs overhead (occasionally)
  • Slump/Air Test – Required twist, bending at waist (occasionally)


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


Ready Mixed Concrete Co., A CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link. 

Oldcastle Inc
Salary Range
$40,000.00 - 77,000.00
per Year
Salary range estimated by
Omaha, NE 68130, US