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Inbound Sales Representative - PetFirst

Job Location:  Jeffersonville, IN

 

 

Role Value Proposition: 

 

The Inside Sales Representative will work directly with pet parents to provide solutions for their pet insurance needs in a call center environment. He or she will manage and optimize inbound calls as well as other leads to increase policy sales. The Sales Agent will work to improve customer retention by problem solving, educating, and providing a WOW! experience for their customer.

 

Key Responsibilities:  

 

  • Manage inbound email, chat and phone inquiries from pet parents for the purpose of selling pet insurance policies.
  • Manage time and other resources to ensure sales goals are met consistently.
  • Make outbound calls to current or prospective customers to sell pet insurance from warm leads. 
  • Handle all interactions promptly and effectively to minimize wait times.
  • Build rapport with potential customers to reinforce the value of PetFirst’s brand and our pet insurance products.
  • Build strong knowledge of products and services offered.

 

Essential Business Experience and Technical Skills:

 

Required:

  • High school diploma or GED
  • 2 plus years sales experience
  • Proven attendance reliability.
  • Flexible schedule requirements, with the ability to work evenings and weekends.
  • Ability to obtain property and casualty insurance license (preparatory course provided by PetFirst). 

 

Preferred:

  • Proven sales success within an inbound service environment, preferably a direct sales environment.
  • Insurance industry sales experience
  • Service industry and/or Contact Center experience
  • Resident Property and Casualty Insurance License is preferred
  • Ability to operate in a fast-pace, multi-tasking environment with deadlines.
  • Strong written, verbal, interpersonal, and phone communication skills.
  • Excellent tracking, follow-up, negotiating, and relationship building skills.
  • Demonstrated ability to consistently overcome objections.
  • Articulate, professional, and possesses a strong quality sales mindset with attention to detail.
  • Proven history of adherence to corporate policies, procedures, and guidelines.
  • Strong computer background using MS Word, Excel, and Internet.

 

Business Category

US Business - PetFirst

 

Number of Openings

2

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

MetLife:
MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.
 
We are one of the largest institutional investors in the U.S. with $600 billion of total assets under management as of December 31, 2019. We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      
          
MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to accommodations@metlife.com or call our Employee Relations Department at 1-877-843-3711.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

 

Requisition #: 114931

 

 

Company
MetLife
Posted
10/05/2020
Salary Range
$18,000.00 - 29,000.00
per Year
Salary range estimated by
Location
Jeffersonville, IN 47130, US