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Donation Receiver | Farragut Location

The Thrift Store with a Mission

In recent years, KARM Stores has become some of the most popular thrift stores in East Tennessee. You never know what you’re going to find at KARM Stores – from designer clothing to beautiful gently-used furniture and appliances. KARM Stores shoppers know it’s a treasure-hunter’s paradise. But there’s more…Everything that is sold at or donated to KARM Stores helps us with our singular mission of restoring lives in Jesus’ name. So, while shoppers are getting all of these great things, and team members are working in a fun thrift environment, there are also great things being done for those in need right here in East Tennessee.

Why We Do What We Do

To provide funding for Knox Area Rescue Ministries.

To tell the story of KARM and KARM Stores.

To reveal Christ in everything we do.

History of KARM Stores

KARM Stores is part of the Knox Area Rescue Ministries which has been serving the Knoxville homeless community since 1960. KARM provides emergency services, meals, shelter as well as recovery programs for those in need. KARM averages 800-1000 meals served each day and can provide bed space for up to 400 every night.

Today KARM serves men, women and children through a variety of progressive ministry programs designed to break the cycle of homelessness.

For the guests of KARM who are ready to change their life, KARM has programs that assist with that. One of their most successful programs is LaunchPoint Life Academy which will spend time looking at the basics of getting a job, budgeting, and creating a stable environment to build one’s life back.

The Serenity Shelter is a program specifically for women. It includes various recovery programs and safe havens.

The Berea Program is an unprecedented personal development opportunity at KARM focused on work, learning, and service. The objective of Berea is to prepare students for the abundant life God has planned for them and to provide a strong, Biblical foundation to build a life upon after KARM and have successful restoration into the community.

All of these programs require funding and that is where the stores come in. One hundred percent of the profits earned through the retail stores help fund Knox Area Rescue Ministries.

Job Details

To welcome donors with overwhelmingly biblical hospitality. The Receiver position is potentially the first interaction a person, customer, or donor has with KARM and KARM Stores, therefore, it is imperative that the Receiver has a positive, outgoing personality that is welcoming and exudes the highest level of customer service.

Welcome donors in a timely manner in a way that makes them feel confident KARM Stores appreciates them and understands their value.

Handle the receiving and donation process with the utmost respect and care including, greeting the donor, assisting in unloading donations, telling the KARM Stores story, repeating details back to donor and issuing a receipt.

Through the highest level of customer service and hospitality, plants a seed for repeated business and donations to KARM Stores with every donor.

Maintain clean and well-organized reception area, to include the parking lot where applicable.

Work with and effectively communicate with the Receiving Manager, other processing members of the Receiving and Donation Processing teams.

Serve, daily, with fellow employees so that there is a healthy and productive work environment.

Effectively use the donation receiving script to communicate appreciation, the KARM Story, and Corner of Your Field to donors.

Ability to keep up in a fast paced and very physical work environment. Heavy lifting, working in the "elements" of rain, wind, heat, etc. required.

KARM Stores Team Members at all levels believe the following:
We believe in the Holy Trinity- God the Father, God the Son and God the Holy Spirit.
We believe that God the Father sent His Son, Jesus, to die for us as the ultimate sacrifice.
We believe in Jesus for the forgiveness of our sins.
We believe that the Bible is God’s true Word.

Must be a people person with a pleasant and willing attitude and have a servant’s heart.
Must have a friendly, smiling demeanor.
Must be able to work in a fast-paced environment.
Must have exceptional hospitality talent to offer the highest level of customer service.
Excellent communication skills (both oral and written) with an excellent command of the English language.
Must have a commitment to KARM Stores’ mission and mission statement.
Must be detail-oriented and have solid organizational skills.
Must be a problem solver and be able to work with a minimum of supervision and take initiative.
Excellent time management skills.
Computer skills to include general typing skills.
Ability to read and define problems, collect data, establish facts and draw valid conclusions.
Ability to interpret a variety of instructions furnished in written or oral form.

Stand – up to 100% of a standard work day.
Walk – up to 75% of a standard work day.
Sit – less than 10% of a standard work day.
Use hands to perform required duties – up to 100% of a standard work day.
Lifting and Bending – up to 75% of a standard work day.
Talk or hear – As needed throughout a standard work day.

Moderate physical activity. Depending on location, this position may require frequent strenuous activity. Able to lift at least 50 pounds. Use hands to lift, sort, clean, organize throughout a standard work day. Depending on location, this position may work in a warehouse setting with some outdoor exposure throughout the workday. Receivers will be required to wear a red KARM Stores’ T-shirt that is provided upon hire, along with a name badge.

Close vision (clear vision at 20 inches or less).
Distance vision (clear vision at 20 feet or more).
Color Vision (ability to identify and distinguish colors).
Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point).
Depth perception (three dimensional vision, ability to judge distances and spatial relationships).
Ability to adjust focus (adjust the eye to bring an object into sharp focus).

Part time to full time, Monday through Saturday, up to a maximum of 40 hours per week.
Attendance at specific meetings, off-site events or training, as required.


KARM Stores
Salary Range
$22,000.00 - 32,000.00
per Year
Salary range estimated by
Knoxville, TN 37922, US