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COMPUTER OPERATOR *Register* *Seasonal*


  • Duties
    Help Duties Summary

    The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

    See Other Information for Locations.

    Learn more about this agency
    Responsibilities

    WHAT IS THE WAGE & INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.

    WHAT DOES WHAT DOES A COMPUTER OPERATOR DO? IRS Computer Operators work primarily in one of our large processing centers. They monitor and maintain the continuity of equipment operations and processing workflow on our large-scale computer systems. Computer Operators analyze, isolate and resolve equipment, program or control failures that don't respond to standard operator commands. They also perform special recovery activities, assist in testing and installing new systems. They provide support to customers that involve a wide range of hardware and software issues, including setup, data collection, system failures, file recovery, testing, inventory control, and data communications.

    As a Computer Operator, you will:
    • Be responsible for operating and monitoring consoles and peripheral equipment on one or more large-scale computer systems.
    • Monitor mainframe processing and respond to questions and error conditions generated by these systems.
    • Prepare problem logs.
    • Follow processing schedule and alert lead operator/unit manager to missing input/output media.


    If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov .

    Travel Required
    Not required

    Supervisory status
    No

    Promotion Potential
    07

  • Job family (Series)
    0332 Computer Operation

    Similar jobs
    • Computer Operators
    • Computer Peripheral Equipment Operators
    • Operators, Computer
    • Operators, Computer Peripheral Equipment


  • Requirements
    Help Requirements Conditions of Employment
    • Refer to Other Information.
    • Please click "Print Preview" to review the announcement before applying.
    • Must be a U.S. Citizen or National.


    This is a physical job requiring you to be on your feet for extended periods up to 8 hours a day in an environmentally controlled space. You must be able to lift, push, pull, and carry 50 lbs.

    Qualifications

    You must meet the following requirements by the closing date of this announcement:

    GS-04 LEVEL: You must have 1 year of general experience at a level of difficulty and responsibility equivalent to the GS-03 grade level in the Federal service. General experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.
    OR
    You may substitute education for general experience as follows: Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school.
    OR
    You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

    GS-05 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: operation of computer systems used in support of batch processing. media and data flow, and other work requiring comparable knowledge of computer processing techniques. This list is not inclusive.
    OR
    You may substitute education for specialized experience as follows: successfully completed at least 4 years of education above the high school level (120 semester hours or 180 quarter hours), have a Bachelors or higher degree, or have 2880 hours of formal classroom training in an accredited business, secretarial or technical school.
    OR
    You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

    GS-06 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: operation of computer systems used in support of batch processing. media and data flow, and other work requiring comparable knowledge of computer processing techniques. This list is not inclusive.

    GS-07 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: operation of computer systems used in support of batch processing. media and data flow, and other work requiring comparable knowledge of computer processing techniques. This list is not inclusive.

    - The experience may have been gained in either the public or private sector or Volunteer Service . One year of experience refers to full-time work; part-time work is considered on a prorated basis.
    - To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    Education

    Additional information

    5 (Five) Positions are located in Wage & Investment, Cust Ast-Relationship & Ed(Care), Media & Publications at the following:
    • Ogden, UT

      The anticipated start date is 2/1/2021.

    We may select from this announcement or any other source to fill one or more vacancies.
    - This is a Bargaining unit position.
    - We offer opportunities for flexible work schedules.
    - Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
    - Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
    - If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
    - Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
    - Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
    - Eligible for health or life insurance benefits.
    - Undergo an income tax verification and review of prior performance/conduct.
    - Temporary Not to Exceed 1 Year
    - Tour of Duty: Dayshift: Monday - Friday or Sunday - Thursday 7:00 AM - 3:00 PM. Swing shift: Sunday - Saturday 3:00 PM - 11:30 PM. Night Shift Sunday - Thursday 11:00 PM - 7:00 AM.
    - Length of season is 8 - 10 months.

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    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

    Rating:
    Your application will be evaluated in the following areas: Customer Service, Interpersonal Skills, Reading, Flexibility, Teamwork, Self Management, Consciousness, and Listening. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, (i.e., A = Superior, B = Highly Qualified, C= Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

    Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

    Referral:
    If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

    If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP ), you must receive a rating of category B or better to be rated as "well qualified" to receive special selection priority.

    This vacancy announcement will be used as a register to fill vacancies through 9/22/2021.

    To preview questions please click here .

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    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required
    No

  • Required Documents
    Help Required Documents

    A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

    All applicants
    are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

    VETERANS' PREFERENCE DOCUMENTATION:
    If you are claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15 , along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets .

    Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) DOCUMENTATION:
    If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs both within and outside the commuting area.

    EDUCATION DOCUMENTATION:
    For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page
    If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

    If you are relying on your education to meet qualification requirements:
    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits
    Help Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

    Our comprehensive benefits are very generous. Our benefits package includes:
    • Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
    • Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
    • Access to insurance programs that may be continued after you retire.
    • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
    • A retirement program which includes employer-matching contributions.
    • Learn more about Federal benefits programs at: Pay and benefits .


    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply
    Help How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

    This is an open continuous roster announcement which allows applicants to apply up to the last cutoff date listed in the announcement. The roster open period is 8/17/2020 through 6/22/2021. The roster will be used to fill an anticipated 5 vacancies throughout the next 12 months. Selections may be made through 9/22/2021. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered: 8/28/2020, 9/21/2020, 12/21/2020, 3/18/2021, 6/22/2021.

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html . We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
    If you are an applicant with a disability, you may contact the IRS Disability Employment Program Coordinator, at KCJobs@irs.gov about special appointment authorities for persons with disabilities, in addition to applying for this job announcement.
    • To begin, either click the "Create a New Account" button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
    • You will be re-directed to Treasury's CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to "My Account" to view and update your information, as necessary.
    • To complete, you must click the "Submit Application" button located at the bottom of the "Application Review" page.
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application and the documentation received.
    • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

      If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk .


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    Agency contact information Kirstin Brown

    Phone
    816-499-4400
    Email
    KCJobs@irs.gov

    Address

    INTERNAL REVENUE SERVICE
    333 West Pershing Road
    Kansas City, Missouri 64108
    United States

    Learn more about this agency
    Next steps

    You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status". For a more detailed update of your application status, you may click on "more information."

    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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  • Fair & Transparent
    Fair & Transparent
    The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
    Equal Employment Opportunity Policy

    The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    • Equal Employment Opportunity (EEO) for federal employees & job applicants

    Read more Reasonable Accommodation Policy

    Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

    Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
    • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
    • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
    • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.


    You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

    Learn more about disability employment and reasonable accommodations or how to contact an agency.

    Read more Legal and regulatory guidance
    • Financial suitability
    • Social security number request
    • Privacy Act
    • Signature and false statements
    • Selective Service
    • New employee probationary period



This job originated on www.usajobs.gov . For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/576437300 . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Posted
09/25/2020
Type
Temporary
Salary Range
$35,000.00 - 56,000.00
per Year
Salary range estimated by
Location
Ogden, UT, US