Posted a month ago
Description
Hargreaves Lansdown is hiring a Workforce Planning Manager to lead a 300+ FTE Helpdesk scheduling and RTM team. The role focuses on end-to-end planning, intraday performance, and governance to drive service levels in a regulated financial services environment.
You will partner with Operations and Platform teams to implement digital-first improvements, dashboards and data-led decisions. Hybrid working is offered with Bristol-based offices.
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