2nd Line Support Engineer

2nd Line Support Engineer

WSR - Working Solutions Recruitment | ENG, GB

Posted 24 days ago

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Description

Technical Support Specialist (product Support)

Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day.

What you’ll do:

  • Deliver top‑notch 1st & 2nd line support (both remote & in‑person)
  • Troubleshoot, configure, and optimise IT systems
  • Manage tickets, improve processes, and document solutions
  • Support Microsoft, macOS, networking, and cloud platforms

What you’ll bring:

  • Strong Windows/macOS and networking skills
  • Confident communicator who thrives with clients
  • Hands‑on experience with Microsoft 365, AD, and cloud tech
  • Varied work—no two days are the same
  • Work alongside a supportive and forward‑thinking tech team

Ready to make your next move? Apply now or contact the WSR Team at for more info.

Seniority level: Associate

Employment type: Full‑time

Job function: IT System Training and Support, IT Services and IT Consulting, and IT System Operations and Maintenance

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