Posted 22 days ago
Description
Net2Source Inc. is one of the fastest growing diversities certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000/Global 2000 across 34 countries and 5 continents including North America, South America, Europe, Asia, Australia, and Middle East.
About the Role
Job Title – Technical Platform Manager
Location – London, UK
Mode of Work – Hybrid 3 Days Onsite per Week
Type of Hiring – Permanent
Skills
Mandatory Skills: HTML/HTML5, BootStrap/CSS/CSS3, GraphQL, Shopify
Qualifications Experience
- 3-5 years technical management experience in eCommerce with hands-on Shopify Plus expertise in multi-instance global environments
- Proven experience with PIM OMS and WMS systems
- 10 years IT Business Analysis or technical solution design experience including at least 3-5 years in eCommerce
- Strong working knowledge of Shopify frontend standards APIs and data structures
- Track record of translating requirements into practical innovative solutions
- Skilled in technical documentation requirements gathering and architecture diagramming
- Proficient in tools for process design technical specification and knowledge management
- Demonstrated ability to deliver on time manage multiple priorities and work both independently and collaboratively
- Excellent written and verbal communication skills for both technical and business audiences
- Degree in Information Technology Engineering Business or related discipline
Key Responsibilities
- Setup configuration and ongoing management of Shopify Plus instances integrations and upgrades
- Oversee and optimise the end-to-end D2C architecture including integrations with PIM OMS WMS Finance CRM and Reporting systems
- Manage user permissions access controls and customer data privacy requests deletions data access
- Implement and manage Shopify Flows and customer service workflows as needed
- Partner with territory platform managers to align global standards and share best practices
- Translate complex business problems into scalable technical solutions and work with engineering teams on frontend and backend design
- Troubleshoot critical Shopify configuration issues in production environments and drive timely resolution
- Create maintain and deliver technical documentation process guidelines and user training materials
- Act as a bridge between technology and business teams communicating platform capabilities and enabling adoption
- Continuously refine document and train teams in platform usage to improve performance and efficiency
