Posted 25 days ago
Description
Scada Software Support Engineer
PcVue Solutions Ltd is increasing its UK presence and wants a Software Support Engineer to enhance the UK operation based in Hitchin, Hertfordshire. As a Software Support Engineer, you will support customers throughout the lifecycle of their projects, from implementation and commissioning to training and ongoing technical support.
Key Responsibilities:
Customer Support & Project Delivery
- Deliver technical training to customers and end users.
- Provide consultancy and technical guidance throughout project delivery.
- Support the design, configuration and implementation of customer‑specific solutions and interfaces.
- Participate in commissioning and deployment activities.
- Deliver after‑sales technical support via telephone, remote access and occasional site visits across the UK and internationally.
Product Testing & Validation
- Test and validate software releases in collaboration with R&D teams.
- Contribute to software quality assurance and performance improvement initiatives.
Pre‑Sales Support
- Design and deliver technical demonstrations.
- Support customer meetings, presentations and proof‑of‑concept activities.
About You
Essential Requirements
- Degree in Industrial Automation, Control Systems, Computer Science, Software Engineering or a related discipline.
- Good command of written and spoken English.
- Strong analytical and problem‑solving skills.
- Ability to work independently and collaboratively within a multidisciplinary team.
- Excellent communication and customer‑facing skills.
- Full UK driving licence and willingness to travel occasionally.
Desirable Experience
- Experience with SCADA, HMI, industrial software, automation systems or technical support roles.
- Exposure to customer‑facing project environments.
- Experience gained through graduate schemes, placements or apprenticeships will also be considered.
Technical Knowledge (one or more of the following)
- SCADA and Industrial Automation systems
- MQTT, OPC, BACnet, Modbus, Siemens S7, IEC protocols
- Python, JavaScript, JSON, HTML5, .NET, C#
- SQL Server, Oracle, Cosmos DB or other database technologies
- Microsoft Windows environments
- Cloud platforms including Microsoft Azure and AWS
- Artificial Intelligence and Augmented Reality technologies
Join us if you want to:
- Be part of a company with a human face that facilitates collaboration and personal development for everyone.
- Discover a trade in continuous evolution and invest yourself in motivating projects.
- Benefit from flexible work conditions.
Conditions
- Salary: According to profile and experience
- Location: Hitchin, Hertfordshire
- Hybrid Working
- Employment Type: Permanent, Full Time
GDPR
We collect personal data related to candidates as part of our recruitment and selection processes with a commitment to comply with legal obligations for the protection of personal data.
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